The rest environment and reception service are very thoughtful
1/14/2025
Sandra H. VERIFIED CUSTOMER
Was fast
1/14/2025
Luis C. VERIFIED CUSTOMER
Thank you.and great customer service.
1/14/2025
Debra Z. VERIFIED CUSTOMER
Thank you Kristin , your good at what you do !
1/14/2025
Elise S. VERIFIED CUSTOMER
Miguel was great! He was kind and efficient and my car was ready to go at the time he stated!
1/13/2025
Sarah S. VERIFIED CUSTOMER
Miguel was personable and friendly. He gave a good estimate of how long my service would take. When my car was ready, he checked me out expeditiously.
1/13/2025
Kevin P. VERIFIED CUSTOMER
Good service
1/12/2025
Clairessa B. VERIFIED CUSTOMER
Great customer service
1/12/2025
Annette P. VERIFIED CUSTOMER
Im always really happy with anyone who takes are of me, on time, keeps me updated on eta, etc. Im there every 5 to 6 weeks.
1/12/2025
Matthew B. VERIFIED CUSTOMER
Great experience overall.
1/12/2025
William H. VERIFIED CUSTOMER
Great service from Tony Schemp.
1/11/2025
Evan M. VERIFIED CUSTOMER
Thank you Dakotah Morgan and Vince in Finance!!
1/10/2025
Sparkle S. VERIFIED CUSTOMER
Service was faster than usual. Hopefully, it will stay that way.
1/10/2025
Rosa E. VERIFIED CUSTOMER
He answered my questions!! And he is very professional!!
1/10/2025
Gerren P. VERIFIED CUSTOMER
Very appreciative for the GOScH Toyota Team! Always do a great job!
1/10/2025
Donelly E. VERIFIED CUSTOMER
The service was very simple and quick. Thank for the promotion.
1/10/2025
Eric M. VERIFIED CUSTOMER
Tall, handsome, knows his stuff???? great service great smile
1/10/2025
Melody G. VERIFIED CUSTOMER
He was very kind.
1/10/2025
Chonabelle P. VERIFIED CUSTOMER
This has nothing to do with William — I was happy with his service, and the time they finished the oil change job however, I noticed lately that someone is going through my stuff in the car like the glove compartment when I go there for maintenance service. Also, the last time somebody stole my daughter’s Sun Bucks card — it’s a card issued by the state to school aged kids loaded with $120 bucks that they can use for groceries during the summer months. I can’t believe the mechanics/ workers steal stuff like that. They can’t even use it. Are they not paid enough that they would even look for something to steal from the clients?
1/10/2025
Kuang Hsuan. VERIFIED CUSTOMER
1. The advisor was very friendly and kind. Although I am not very proficient in English, the advisor was very patient in explaining everything to me.
2. On 2025/01/07, the tire pressure light came on, so I came here to inflate the tires. After inflating, I also took the opportunity to do the last service under warranty. However, after the service, the head unit malfunctioned, and it would crash as soon as it was turned on. It was an absurd and exaggerated service experience.
3. On 2025/01/08, I came back here to have the head unit repaired. After waiting for 4.5 hours, I was told, 'The head unit is broken, and they don't know why. We can only wait for one or two weeks for the new unit to arrive and replace it.' I believe that just 'diagnosing' the head unit failure should not take this long. I expected the 4.5 hours to include the replacement of the head unit, so perhaps the efficiency could be improved.