Im always really happy with anyone who takes are of me, on time, keeps me updated on eta, etc. Im there every 5 to 6 weeks.
1/12/2025
Matthew B. VERIFIED CUSTOMER
Great experience overall.
1/12/2025
William H. VERIFIED CUSTOMER
Great service from Tony Schemp.
1/11/2025
Evan M. VERIFIED CUSTOMER
Thank you Dakotah Morgan and Vince in Finance!!
1/10/2025
Sparkle S. VERIFIED CUSTOMER
Service was faster than usual. Hopefully, it will stay that way.
1/10/2025
Rosa E. VERIFIED CUSTOMER
He answered my questions!! And he is very professional!!
1/10/2025
Gerren P. VERIFIED CUSTOMER
Very appreciative for the GOScH Toyota Team! Always do a great job!
1/10/2025
Donelly E. VERIFIED CUSTOMER
The service was very simple and quick. Thank for the promotion.
1/10/2025
Eric M. VERIFIED CUSTOMER
Tall, handsome, knows his stuff???? great service great smile
1/10/2025
Melody G. VERIFIED CUSTOMER
He was very kind.
1/10/2025
Chonabelle P. VERIFIED CUSTOMER
This has nothing to do with William — I was happy with his service, and the time they finished the oil change job however, I noticed lately that someone is going through my stuff in the car like the glove compartment when I go there for maintenance service. Also, the last time somebody stole my daughter’s Sun Bucks card — it’s a card issued by the state to school aged kids loaded with $120 bucks that they can use for groceries during the summer months. I can’t believe the mechanics/ workers steal stuff like that. They can’t even use it. Are they not paid enough that they would even look for something to steal from the clients?
1/10/2025
Kuang Hsuan. VERIFIED CUSTOMER
1. The advisor was very friendly and kind. Although I am not very proficient in English, the advisor was very patient in explaining everything to me.
2. On 2025/01/07, the tire pressure light came on, so I came here to inflate the tires. After inflating, I also took the opportunity to do the last service under warranty. However, after the service, the head unit malfunctioned, and it would crash as soon as it was turned on. It was an absurd and exaggerated service experience.
3. On 2025/01/08, I came back here to have the head unit repaired. After waiting for 4.5 hours, I was told, 'The head unit is broken, and they don't know why. We can only wait for one or two weeks for the new unit to arrive and replace it.' I believe that just 'diagnosing' the head unit failure should not take this long. I expected the 4.5 hours to include the replacement of the head unit, so perhaps the efficiency could be improved.
1/10/2025
Peggy S. VERIFIED CUSTOMER
The experience met my expectations.
1/9/2025
Sweetie Larue. VERIFIED CUSTOMER
Danielle is awesome! She has a real feel for customer service. She was very attentive.
1/9/2025
Jessica L. VERIFIED CUSTOMER
He is the best ????
1/9/2025
Samantha M. VERIFIED CUSTOMER
Very quick on my car and Kevin was very helpful and answered all my questions
1/9/2025
Miriam B. VERIFIED CUSTOMER
Miguel’s customers service was excellent, what I’m not satisfied is with the people who serviced my car, is not the first time they don’t perform the job properly I marked my tires to make sure they were rotated and they were not rotated, the day I changed the breaks they didn’t resurface the rotors and is not the first time this happens. I have to mark my stuff to make sure they are doing the job? I went back and they did rotated the tires, but I don’t have the time to be at the dealership two times because somebody decided to foolish the customers by not doing the job they promised to do when I got my Toyota Care plan.
1/8/2025
Shane W. VERIFIED CUSTOMER
Miguel was understanding of my concerns. I hope to see him again soon for my other service needs for my car. Thank you.
1/8/2025
Telekaki S. VERIFIED CUSTOMER
Very good service and clear communication. Thank you