I did not have an appointment but darron got me right in and my car was done about 15 minutes before the promised time. Good work guys!! Also the waiting room area was very comfortable. Plus free coffee and other snacks really made my experience very enjoyable. Signed WAYNE P
9/17/2016
Kelly F. VERIFIED CUSTOMER
Slow, very disappointed in service.
9/17/2016
Katie S. VERIFIED CUSTOMER
R.Strahan was very attentive,thorough & professional. My service was done in good timing & I will be using Gosch for the upkeep of my vehicle. Sincerely, Katie S
9/17/2016
SINNIA M. VERIFIED CUSTOMER
My Appointment was at 2:00Pm with Ray. He was out to lunch
another representative helped me. I was told my car would
Be ready in one hour in a half. One hour and a half past and I notice people that came after I did were all gone. I went up to the service desk and found that
My car had been completed and the representative who helped me had given the original rep (Ray) I had the appointment with and he didn't do anything. My paper work was just sitting there. No one followed threw to let me know my car was ready. I waited at least two hours. Not happy with the service.
9/17/2016
DAVID L. VERIFIED CUSTOMER
Tony bent over backwards to make me happy. He has a great attitude and is a people person. Tony is a great asset to Gosch Toyota, and I look forward to my next visit.
9/16/2016
ADOLPH L. VERIFIED CUSTOMER
Raymond did an excellent job.
9/16/2016
Bernadita F. VERIFIED CUSTOMER
Good job
9/16/2016
Naomi B. VERIFIED CUSTOMER
I'm extremely satisfied with the service done by Gosch Toyota, especially by my service writer, Darron Guy. The employees in that office are truly nice, including the shuttle drivers, Brandon and Ariel. I am also very impressed with the luxurious guest waiting room, along with the bottled water, coffee and snacks of fruits, power bars, donuts, popcorn, etc. Many Thanks for excellent service.
9/16/2016
HENRY R. VERIFIED CUSTOMER
Great service an communication. Thank you
9/16/2016
Robert B. VERIFIED CUSTOMER
Service wAs excellent.
9/16/2016
Anthony M. VERIFIED CUSTOMER
Tony is a great asset to your service department, thank you!
9/16/2016
MICHELLE H. VERIFIED CUSTOMER
My temperature display button was broken during recall service and they denied that they touched it
9/16/2016
Matthew S. VERIFIED CUSTOMER
I had a poor experience today at your dealership. I made an appointment and I was on time. My service writer Sydney did a good job advising me that they were behind in the service department. She offered me a shuttle home if I could leave my car and not wait. I waited for the shuttle for over an hour and went back to the service department for an update on my car. I was the told it was still behind 2 other cars for service. I was upset at this point. I waited over an hour for a 10,000 mile service (an oil change). Which I was told would take 2 hours. I left with my car unserviced and will take it to another Toyota service in the future. I purchased my Toyota from your dealership and I expected better service.
9/16/2016
ROBERT S. VERIFIED CUSTOMER
everything went fine and I was pleased with it all.
9/15/2016
Bunting S. VERIFIED CUSTOMER
Very professional and respectful individual in Anthony Schempp.
9/15/2016
Cristina G. VERIFIED CUSTOMER
Very knowledgeable and professional. Thank you.
9/15/2016
Paul C. VERIFIED CUSTOMER
Sydney was friendly, polite and professional.. Please consider taking extra good care of her and possibly a raise! Very satisfied! Will return next time I need service.
-Jason Cleveland
9/14/2016
Oscar . VERIFIED CUSTOMER
Great job my car was ready way before promise time which is really good great costumer service from Sydney Bartanian
9/14/2016
VIRGINIA R. VERIFIED CUSTOMER
It was a recall I had to take it on.
9/14/2016
Christopher N. VERIFIED CUSTOMER
Toyota Sevice Rep Justin delivered a marvelous job. Thank you.