I had to make another appt to get my hatch shock fixed and to pick up some blue touch up paint for next week. Other than that, all was fine.
9/2/2016
SHAWN WILLIAM. VERIFIED CUSTOMER
Excellent experience. Thanks
9/2/2016
DEBORAH S. VERIFIED CUSTOMER
Great job!
9/2/2016
LAWRENCE P. VERIFIED CUSTOMER
Justin seems knowledgeable & on the ball.
9/2/2016
BILL S. VERIFIED CUSTOMER
Great job
9/1/2016
Amador M. VERIFIED CUSTOMER
It took from 9:20 am to 12:05
It was a long wait
9/1/2016
LOUELLA M. VERIFIED CUSTOMER
Love the new facility. Very organized and efficient in spite of the printing problem today. Car was done when promised and entire team was very professional. thanks
9/1/2016
JOHN R. VERIFIED CUSTOMER
Really helpful thank you
9/1/2016
JOHN R. VERIFIED CUSTOMER
Great job thanks
9/1/2016
Rosalio C. VERIFIED CUSTOMER
Jason did a great job for me
9/1/2016
JODY W. VERIFIED CUSTOMER
The appt took tooo long, shouldn't have to wait over 2 hours for oil change appt.
9/1/2016
TENA L. VERIFIED CUSTOMER
Was told my car was ready. I walked outside to see my car sitting still dirty. It was suppose to be washed after being serviced. I went back inside and let Justin know it was not ready like he said it would be. He then told me it would just be a few more minutes until it would be ready, it just had to run through the car wash real quuck. 45 minutes later it was ready. Justin then apologized for it taking so long. They only had one person washing the cars, they were short staffed. I then told him if I would have known that I would not have agreed to have my car washed......My appt. was at 3:30 I checked in at 3 Justin told me he would have me out by 4:30 and I was told my car was ready at 4:20 the first time. I was unable to leave until after 5 p.m.
9/1/2016
John W. VERIFIED CUSTOMER
Well done. Good service representative.
9/1/2016
Jim S. VERIFIED CUSTOMER
No Comments
9/1/2016
Anna M. VERIFIED CUSTOMER
Service was excellent, vehicle was taken in right away and technicians were thoughtful and helpful.
8/31/2016
Maria H. VERIFIED CUSTOMER
Tom Frazier -asst. manager his awesome his on top of everything , he calls right away to update us ,,, on what's going on, he did a excellent job.
8/31/2016
HECTOR z. VERIFIED CUSTOMER
I wasted 3 hours with appointment. Should had only been 1 hr at the most.