The service was quite fast. I like the location and it wasn’t too busy. Mr. Barnhart did a great job taking care of my car and made the first time at Hemet Toyota a good experience. Thank you!
12/5/2024
Emil A. VERIFIED CUSTOMER
They messed up my inside tint on both front windows
12/5/2024
Sinoi H. VERIFIED CUSTOMER
Thank you for servicing BOTH my cars. It was busy, luckily I didn’t have anything else going on.
12/5/2024
Sinoi H. VERIFIED CUSTOMER
Thank you for servicing BOTH my cars. It was busy, luckily I didn’t have anything else going on.
12/5/2024
Jacqueline P. VERIFIED CUSTOMER
Great service
12/5/2024
The David. VERIFIED CUSTOMER
Tony, your employee was professional, polite and I want to thank him to provide service at my expectation, This how costumer service should be.
Thank Tony.
12/5/2024
Jessica S. VERIFIED CUSTOMER
I asked for my seat to be looked at., and my car to be washed with the service it needed.,
waited for my car to be done 3 hours later
Seat wasnt looked at and my car wasnt washed
12/5/2024
Sarah B. VERIFIED CUSTOMER
It’s always a great experience coming to Toyota in Hemet.
12/5/2024
Jodi V. VERIFIED CUSTOMER
Jason was cordial and treated me with kindness and respect. Great customer service
12/5/2024
Alma C. VERIFIED CUSTOMER
The worst service I have ever received in my life, I arrived at 10:30, it was 2 in the afternoon, time to pick up my son and the only thing they did to the truck was move the seat and the air conditioning, I made my appointment ahead of time, he told me. It would take from 1 hour to 1:30. It was the worst experience. I will never return to that establishment. I prefer to drive longer to go to another one that does things better than there is
12/5/2024
Penney K. VERIFIED CUSTOMER
Miguel was prompt and very efficient. He also was knowledgeable and very helpful.
12/4/2024
Stacie K. VERIFIED CUSTOMER
I was very pleased with my experience. William was kind and professional and kept us updated on our vehicle.
12/4/2024
Toby D. VERIFIED CUSTOMER
Thank you it’s always a pleasure
12/4/2024
Edward P. VERIFIED CUSTOMER
Kristin Masson the service advisor she doesn’t know what she talking about. She tried to charge me $150 for checking my car even they didn’t do anything yet. She told me that I signed the paper for diagnostic fee but when I asked her to show the paper that I signed and then all of the sudden she told me that I gave her permission to check my car verbally. Yes, I gave her permission to check but she didn’t tell me that there’s a fee. She need to educate more. I am not happy for she treated me. Very bad customer service. So bad! I asked to gave a copy of what they have done to my car but she didn’t gave me. I have the right to know what was written in there. ????????????
12/4/2024
Ricardo E. VERIFIED CUSTOMER
Great facility and people
12/3/2024
Stephanie M. VERIFIED CUSTOMER
Tony was very patient and helped me beyond what he needed to do. We really appreciated all of the information and extra support he gave to us in trying to figure out the parameters of our warranty. Thank you Tony!