She was very, very nice and very courtesy. Thank you.
9/6/2024
Argenis M. VERIFIED CUSTOMER
I believe your sells rep has Toyota's best interest at heart and not the customers. Honestly it is what I look for, not to be up chartered. Which is what happened.
9/6/2024
Maria H. VERIFIED CUSTOMER
I love my car will not trade in
9/5/2024
Sharon C. VERIFIED CUSTOMER
William did a great job of welcoming my visit
9/5/2024
Donnamaria K. VERIFIED CUSTOMER
Tony is the best! He is the only reason we keep buying Toyota’s there.
9/5/2024
Michael J. VERIFIED CUSTOMER
Kevin was amazing, he always is... but I think the pricing on the oil change was a little overboard. The cost of the parts were on par at $47 but maybe im wrong $112 for labor for an oil change just seems off
9/5/2024
Cui X. VERIFIED CUSTOMER
Good
9/5/2024
John W. VERIFIED CUSTOMER
Anthony took real good care of me.
I was in & out in no time.
Looking forward to my next service with Toyota of Hemet with Anthony as my service advisor.
Thank you.
9/5/2024
Janet O. VERIFIED CUSTOMER
I am always comfortable bringing my car to your facility for service and repairs. Tony Schemp is always helpful and knowledgeable in suggesting current and future service needs for my car. I am a satisfied returning loyal customer.
Thank you
Janet O
9/4/2024
James C. VERIFIED CUSTOMER
Kristin Masson was caring and helpful. She fully explained the unexpected service my car needed, offered me a rental car if I needed it and confirmed that the car should be ready tomorrow. I was surprised and thankful when she contacted me to say that the car was ready this afternoon and I could pick it up.finally, the waiting room is excellent. Overall it was a great experience.
9/4/2024
Chonabelle P. VERIFIED CUSTOMER
Kristin is the worst customer service, very rude and unprofessional. I wouldn’t hire her if I have to teach her common courtesy because it will only get worse over time.
9/4/2024
Marina G. VERIFIED CUSTOMER
Service was great.
9/4/2024
Michelle W. VERIFIED CUSTOMER
Tony Schempp’s customer service was informative, efficient & enjoyable!
9/4/2024
Duane T. VERIFIED CUSTOMER
Will was a pleasure to work with on my vehicle service.
9/4/2024
Jose N. VERIFIED CUSTOMER
First of all, when I got to the dealer I ask Jesse if there was any special or coupon, I was just trying to save a few bucks, and I finished asking, right away he answers, NO special, I was ok, then when they finished my rav4, I went to home, I was only 3 blocks away when my check engine light came on, right away I turned around to the dealer, I ask Jesse what happened, and he opened the hood , and it was a losse hose. I was not happy with the service department. Hope next time is better. There's always way to improve and be better at costumer service. Thanks Jose N
9/2/2024
Rick S. VERIFIED CUSTOMER
Kevin is awesome, he is straight up, what he say's is what he does, he is honest and that's what's important to me
9/1/2024
Eleazar G. VERIFIED CUSTOMER
Kevin communicates well with us keeps us informed he goes above in beyond regarding his customer service. Its always a pleasure working with him