I am satisfied with the service in my car and attention received from Edward Garlejo.
6/30/2024
Michelle D. VERIFIED CUSTOMER
Love the video and communication.
6/29/2024
John S. VERIFIED CUSTOMER
Best service advisor ever and always ready to help. I always have the best experience bringing my car in for service.
6/29/2024
Carlos T. VERIFIED CUSTOMER
A great guy a wonderful service.
6/29/2024
Monica M. VERIFIED CUSTOMER
Kevin Foster is an outstanding advisor, I'm am glad to have a continued partnership with him.
The tech that works on my truck always does excellent work.
6/29/2024
Simon C. VERIFIED CUSTOMER
Taking too long to complete 5000 mile service. My appointment was 115pm. Arrive at dealership at 110pm. Finish at 330pm.
6/29/2024
Kathy C. VERIFIED CUSTOMER
Tony always delivers!!
6/29/2024
Berenice H. VERIFIED CUSTOMER
The service Jesse gave me was phenomenal super professional. I will be be coming back because this is the first Toyota dealership that did my car maintenance at a reasonable time. THANK YOU ONCE AGAIN JESSE for such a great service.
6/29/2024
Shane H. VERIFIED CUSTOMER
Tony is the go to guy to get your car serviced at Gosch Toyota. He is friendly, engaging and knowledgeable. He tells me straight what is needed on my car and is upfront on all costs. I truly appreciate his thoroughness to ensure my car is always up to date on all services.
6/28/2024
Corrie V. VERIFIED CUSTOMER
Completely satisfied ????
6/28/2024
Adam D. VERIFIED CUSTOMER
I will start by saying Ned was awesome again. He took care of my issue and took care of me.
One thing I would say is that the other service managers should be careful what they say when customers are around. When a customer comes in and doesn't agree with the prices and doesn't want to do the service, the service manager shouldnt say, "well thank you for waisting my time" after the customer leaves. If that's how he really feels he shouldn't do that job. He is there for the customer. That makes me feel that if I ask questions or would reject a service, what is said about be when I am not around? Hopefully nothing. Everyone knows dealership prices are super high. Not everyone wants to pay or could pay those prices. But the service manager shouldn't feel a customer is waisting their time.
6/28/2024
Adam D. VERIFIED CUSTOMER
I made an appointment and had to wait 3 hours for service to be completed. I am not oblivious that it can take a little time. But when thought with an appointment I would get out quicker. Maybe it was because I added an additional service(alignment). That just tells me that next time just keep it to the one thing I went for initially.and to top it off my alignment was done wrong. The positive i can say was Ned was awesome.
6/28/2024
Hans C. VERIFIED CUSTOMER
Everything went smoothly and was done in 2 hours as promised
6/28/2024
Lavette R. VERIFIED CUSTOMER
Everything was goood
6/28/2024
Rick L. VERIFIED CUSTOMER
Kevin neglected to turn off the maintenance required button that I asked him to.
6/28/2024
Ernestina H. VERIFIED CUSTOMER
Miguel was very helpful and friendly, great customer service
6/28/2024
Tina R. VERIFIED CUSTOMER
Skylar and technician inspected and addressed a rough idle with a longtime EGR issue that may have been letting unspent fuel/exhaust into my cabin. Which may have been causing my migraines.
6/28/2024
Willy A. VERIFIED CUSTOMER
It all seemed pretty routine. No troubles.
6/28/2024
Donna P. VERIFIED CUSTOMER
Hemet was amazing. Isabel and Kevin were amazing. Temecula Toyota was rude and refused to help us.