I have been having a good experience with your service and I know that it is one of the best I have ever seen
6/27/2024
Jaimel G. VERIFIED CUSTOMER
Fast service . Frendy people
6/27/2024
Kassandra L. VERIFIED CUSTOMER
Horrible service he couldn’t explain what was wrong with my car. When initial report was sent. It was not marked off my battery need to replace, but the end of the report that it did need to be replaced so I was confused when I went in person and I tried to explain to him, but I had warranty if I could swap it out, he wasn’t clear in regards to still being able to bring my car back. He kept mentioning that every time I would bring it back I would have to pay the $99 fee to get it inspected, but he wasn’t sure if the battery was the issue. He was very unprofessional. Didn’t really understand how to answer questions he kept saying I don’t know for everything Which I understand but try to find an answer when I did show up he was gonna hand me the wrong keys and I have to tell him those were not my keys so just little things about about it just didn’t make me feel safe about leaving my car in the future with this Toyota dealership .
6/27/2024
Jill D. VERIFIED CUSTOMER
The job was done Right.
Edward did a good job.
The Negative part is whoever
Parked my vehicle after it was
washed left it running with the doors unlocked. At estimate it was in this state for at least 20min
I'm just glad my Sienna was not stolen
6/27/2024
Maria O. VERIFIED CUSTOMER
Nice job, this time it was a little bit faster then the other,
6/27/2024
Jose S. VERIFIED CUSTOMER
Very accommodating and fast!
6/27/2024
Patricia S. VERIFIED CUSTOMER
Kevin Foster always provides the highest level of service.
6/27/2024
Ernest S. VERIFIED CUSTOMER
Although service was satisfactory Performed and ten minutes earlier than promised, I was disappointed. I had asked for someone to clean inside windshield for me. My husband suffers from Dementia and I have severe arthritis, I didn’t think it was asking too much. The film on the interior of vehicle has been present since we purchased vehicle last September. I believe it was overlooked at initial detailing upon purchase. I did not however explain that to service department. I have a hard d time seeing at night or dusk.
6/26/2024
Mateo L. VERIFIED CUSTOMER
Great service as always!
6/26/2024
Lita A. VERIFIED CUSTOMER
Im very happy with it thank you for the great Service
6/26/2024
Rose S. VERIFIED CUSTOMER
Thank you and your team for a job well done.
6/26/2024
Rashay H. VERIFIED CUSTOMER
Great service
6/26/2024
Nancy H. VERIFIED CUSTOMER
You tried to upsale me on things that were already done on my car at Ross Toyota. You said you don’t share the data on the computer and couldn’t see I spent $2500 on repairs. Which is a falsehood. Also a true mechanic would see the work was done just by looking under the hood. Toyota of hemet is a bunch of thieves preying upon customers. You wanted me to spend $1100 on unnecessary work. All I needed was an oil change and even that was overpriced. $82 when other dealers charge less. Well you didn’t fool me!!!
6/26/2024
Adriana R. VERIFIED CUSTOMER
Jason was courteous to explain the service my RAV4, 2021 needed. He also was patient to listen to small request I did to have my vehicle washed.
6/26/2024
Marta D. VERIFIED CUSTOMER
I’m very satisfied with the way you handled my service and he was so kind thank you.
6/26/2024
James S. VERIFIED CUSTOMER
Every good service from everyone in the service Department.
6/26/2024
Katherine P. VERIFIED CUSTOMER
5 STARS ???????????????????? GOD BLESSED Big Jesus hugs your way ????????
6/25/2024
Joan C. VERIFIED CUSTOMER
Great service very inf.and welcoming staff.
6/25/2024
Kevin Or. VERIFIED CUSTOMER
A car dealership is just that but the vibe here at Toyota-Hemet was fun and inviting. Definitely at team-fun-work environment it appeared that everyone got along… I have not been to an establishment in years where the employee seemed HAPPY! It was a pleasure. Y'all should shoot a commercial. Thank you for the experience.
6/25/2024
Moses S. VERIFIED CUSTOMER
Tony was awesome to deal with. I appreciated the fact he was at work early and did not have to wait to check in my Truck. I was surprised to see my truck had been washed…????????????????????????????????????????????????????????????????????????Thank you.