Jason is always friendly when I come to get my vehicle serviced. My displeasure with Gosch service center is with the time it takes for any service.I make an appointment for every visit and I feel like a walk in with the amount of time it takes. I was in there for just under 5hours today. I was late picking up my daughter. As usual I was quoted that my service would be completed faster than it actually happened. I’ve been in there for 5hrs for an oil change. It’s almost never been less than 3hrs for an oil change with an appointment. I’ve sat in there for an hour before I even get a text that they’ve looked at my car. It’s just disrespectful of my time. Don’t quote me time and allow me to make an appointment if you’re not going to try to help me in a reasonable amount of time. I leave unhappy due to time every time. Today I left in tears. Very upsetting.
6/11/2024
Susie B. VERIFIED CUSTOMER
I took my car in just for a dianogstic of all is going on Fri morn 8am never heard anything about what's wrong until we had to drive back there at 5pm to find out there still looking at it we called and called never an answer so we left overnight and finally still no answer phones we drove back around 11am and then got a 9,000 esti for the repairs unbelievable I will never be back or recommend the service dept thankyou Susie B
6/10/2024
Labrenda T. VERIFIED CUSTOMER
Skyler always explains the process of the work that needs to be done on my car, Skyler is able to give me an estimate of how long it will take to fix my car. Skyler is always friendly and courteous.
6/9/2024
Jesus P. VERIFIED CUSTOMER
My only complaint is that, when I came to pick my truck up. I was still waiting for a while until another worker asked me what I was waiting on. He brought my truck out but Other than that, my truck is still running strong
6/9/2024
Noah V. VERIFIED CUSTOMER
Very polite, professional n friendly guy
6/9/2024
Nick O. VERIFIED CUSTOMER
Service was completed ahead of estimated time which is highly appreciated.
6/9/2024
Timothy S. VERIFIED CUSTOMER
Great service
6/9/2024
Jose G. VERIFIED CUSTOMER
Excellent and friend
ly
6/8/2024
Lori S. VERIFIED CUSTOMER
Great (and thoughtful service) provided
6/8/2024
Zachary G. VERIFIED CUSTOMER
Kevin has been working with me and my family for years. He always takes care of us. Highly recommend gosh toyota for all toyota conserns
6/8/2024
Wallace A. VERIFIED CUSTOMER
Service completed earlier than anticipated by Jason. Satified with the service.
6/8/2024
Donnamaria K. VERIFIED CUSTOMER
Tony always takes great care of us. He is the only reason we buy Toyota’s.
6/8/2024
Donnie M. VERIFIED CUSTOMER
Kelvin always keep you updated on what's going on with your vehicle
6/8/2024
Donna C. VERIFIED CUSTOMER
Taking a vehicle in for service here is easy and the service is excellent.
6/8/2024
George M. VERIFIED CUSTOMER
Jason C. was extremely professional throughout the whole process. He kept me informed and explained how the process works. Thank you Jason!
6/8/2024
Jesus G. VERIFIED CUSTOMER
I paid $1,300 to replace my bumper. The work was sub -par. The collision place insisted I pay before I saw the vehicle. I expected better quality of work from Toyota. The work evidences no attention to detail and shows that the collision center takes no pride in their work or the Toyota brand.
6/8/2024
Ed P. VERIFIED CUSTOMER
Jason is my service advisor for several years now and found him to be honest and straight forward with me when it comes to my vehicle’s maintenance and that’s why my Highlander is still on excellent shape. Thanks to Jason!
6/8/2024
Sean K. VERIFIED CUSTOMER
Great service as always with Toyota of Hemet!! Thanks Tony and everyone in service for the continued service.