Chris always provides beyond satisfactory customer service, and his friendly demeanor is appreciated each time I'm visiting!
9/30/2016
ILDIKO H. VERIFIED CUSTOMER
Great job Jim very personable.
9/30/2016
Gilbert V. VERIFIED CUSTOMER
Thank you for your service and smile and fast service.
9/30/2016
Myrna S. VERIFIED CUSTOMER
Frank did a wonderful job.
9/30/2016
Annette N. VERIFIED CUSTOMER
After having a disappointing first experience a couple weeks ago, Byron called me and wanted to offer a way of making it up.
He offered me an oil cash angle and tire rotation.
I came in yesterday and was taken care of immediately and politely.
I will definitely be coming back to Hardin!
Thanks Byron!
9/29/2016
TAI T. VERIFIED CUSTOMER
Very nice people harding Honda get the job done thank you
9/29/2016
ABEL H. VERIFIED CUSTOMER
Jim Marsh took the time to answer all my questions and explained to me what needed to be done. I felt that he was very attentive and straightforward. He was nothing like his counterparts at Buena Park Honda. Jim should go over to Buena Park Honda and teach those guys how to get the job done right.
9/29/2016
RON L. VERIFIED CUSTOMER
The whole experience was great. They took care of my recall issue very quickly.
9/29/2016
Dion M. VERIFIED CUSTOMER
Very informative and was extremely helpful in answering all my questions.
Courteous aervice, no pressure for addition repairs.
9/29/2016
KATHY H. VERIFIED CUSTOMER
I received quick and friendly service. Thank you
9/29/2016
MARY M. VERIFIED CUSTOMER
????????
9/29/2016
Jill R. VERIFIED CUSTOMER
Jim was great and very helpful. Very knowledgable too. Nice change from many other dealerships!
9/29/2016
Brian C. VERIFIED CUSTOMER
Great service and custome service. Thank you
9/28/2016
Perry R. VERIFIED CUSTOMER
My service coordinator was terrific. He took me right away in a critical situation and made it happen. I will call on him again and recommend him to my family and friends.
9/28/2016
Tyler C. VERIFIED CUSTOMER
Richard was an amazing sales person. I actually had a little bit better deal at the norm reeves superstore in Cerritos but I bought here at Hardin based on Richard's genuine demeanor and frank approach. Everyone else from reception to the other sales people were very accommodating and upfront with me. I would definitely recommend Hardin Honda to anybody who is looking for a new or used vehicle.
9/28/2016
ADAM P. VERIFIED CUSTOMER
I would rather just deal with your other rep - Jim.
Guess he believes in customer service.
Would NOT want to work with Brian ever again.
Seemed to have an attitude. Was not polite and very short. That's not how you treat customers.
Alex in the past used to be my rep and he was very courteous and polite.
I told Brian that I just got my starter changed & paid $800 last month and now another charge on my software malfunction. He just was not interested in explaining the problem. Just was short and told me the price.
I have been coming to Hardin Honda since 2007 and have never been treated this way. I have given you guys so much business. Look at my history and you will know that all I have used every time was Hardin Honda for all my car service.
After today's experience, I am extremely disappointed. I don't need his attitude!! Don't know if I'll come back!!
9/28/2016
Mike N. VERIFIED CUSTOMER
Upsold the major service 30K since it was due in a 1000 miles anyways. Good job. Thanks.
9/28/2016
Brian A. VERIFIED CUSTOMER
Got to main items that needed attention for increase safety. ..highly recommend to all. ..i will use again soon. ..