Texts are very helpful and service was completed at the promised time.Customer service was great, very friendly.
6/1/2016
Jennifer H. VERIFIED CUSTOMER
I would have liked them to call me about the diagnosis prior to "fixing" the problem.
6/1/2016
MARIA M. VERIFIED CUSTOMER
More than excellent job tank you all
5/31/2016
SARA S. VERIFIED CUSTOMER
Everyone was super friendly and I got complimentary in n out burgers. Perfect for my hungry kiddos waiting for lunch.plus my car was done before promised time. We all were happy.
5/31/2016
George A. VERIFIED CUSTOMER
Called Harden Honda service department and was told the items for the recall were available. I came in and after many hours was told that they don't have the parts. Also requested and oil change, but that could not be done because the "cap" was aftermarket. Had the oil change done in 5 minutes at another repair center. Asked for a car wash and was told that would be done. It was not done.
Asked them to check my tires and they told me that they needed replacement, but didn't offer to repair or replace those either! Called two days later to get the "proof of correction" for the IMA Battery recall so that I could renew my auto's registration for the state since they won't renew my registration without proof of correction cerficate... Called and no one would answer after a full 6 minutes of letting the phone ring!! I am beyond frustrated with Harden Honda service.
At least the service rep was nice and offered me a emailed certificate for a car wash later.
5/31/2016
Angela C. VERIFIED CUSTOMER
team was excellent. However, the TMZ on the tv in the lounge was not, but the team was great in quickly finding the remote and letting me change the channel. So thank you :)
5/31/2016
ANDREA L. VERIFIED CUSTOMER
Frank did a great job with our estimate of cost and time and kept me updated with the work progress by text and called me with a detailed report. Excellent service!
5/29/2016
Bryan L. VERIFIED CUSTOMER
Service department was friendly and knowledgeable.
5/29/2016
Kinber R. VERIFIED CUSTOMER
When I got to the service are I was greeted by a guy named Rodolfo. He was very nice and made the whole service experience go well.
5/29/2016
SUSAN S. VERIFIED CUSTOMER
Thank you for outstanding service.
5/29/2016
PATRICIA C. VERIFIED CUSTOMER
After paying over 2500, they forgot to hook something back up. After leaving the dealership, I discovered that the fan/hester/defroster wasn't working. Had to go back to dealer right away. Thankfully Rudolfo ("Rudy") was able to take my car into the garage and find a mechanic to fix it while I waited, as I needed the car for an out-of-town trip I was taking the next morning.
5/29/2016
Erken E. VERIFIED CUSTOMER
We are very satisfied with our service rep Jim. Unfortunately our Accord had so much problem with oil consumption issue now after engine replaced apperantly there is a oil leak
5/29/2016
Marlon B. VERIFIED CUSTOMER
You guys are the best
5/29/2016
Danny O. VERIFIED CUSTOMER
Friendly staff and quality service...you can't ask for more.
5/29/2016
Felipe B. VERIFIED CUSTOMER
Usually from my understanding when u take a vehicle they do a complimentary car wash not today 4 my vehicle..
5/29/2016
STEVEN P. VERIFIED CUSTOMER
It's always a pleasure dealing with Hardin Honda!
5/29/2016
BRIAN O. VERIFIED CUSTOMER
Thanks Brian
5/29/2016
MARILYN S. VERIFIED CUSTOMER
Corteous. .. helping. .. great experience. My Helpful Honda Service!