First time bringing vehicle to Hardin Honda. Excellent service!! Zack was very professional and helpful. I will be back!
11/27/2024
Edward A. VERIFIED CUSTOMER
Darren did an awesome costumer service job. The guys needs a raise.
11/27/2024
Mauro M. VERIFIED CUSTOMER
Cezar was helpful, courteous, and has impeccable customer service. My plans changed 3 times throughout the day and he was very understanding and receptive to my situation. Thank you Hardin Honda and THANK YOU Ceza Melena.
11/27/2024
Elizabeth G. VERIFIED CUSTOMER
Great customer service
11/27/2024
Dovissy C. VERIFIED CUSTOMER
Excelente
11/27/2024
Ronald B. VERIFIED CUSTOMER
Very professional. Great attitude! I
11/27/2024
Justin VERIFIED CUSTOMER
Great customer service and extremely helpful.
11/27/2024
Jesus S. VERIFIED CUSTOMER
Very disappointed with the lack of support from the service department. Zack is a very nice gentlemen, but the Honda service department let me down.
11/27/2024
Joshua B. VERIFIED CUSTOMER
Very friendly and helpful thank you !
11/27/2024
Chris C. VERIFIED CUSTOMER
Thank you to Simon in express service!!
11/26/2024
Ivan M. VERIFIED CUSTOMER
Juan Ayala was extremely helpful and provided me with all the necessary information. He kept me updated with the progress of my car and made the process go as smooth as possible.
11/26/2024
Steven H. VERIFIED CUSTOMER
Chris was helpful and honest. Great to work with.
11/26/2024
Michelle T. VERIFIED CUSTOMER
Alfredo was very nice and professional.
11/26/2024
Dana T. VERIFIED CUSTOMER
Thank you for the GREAT service !
11/26/2024
Jorge M. VERIFIED CUSTOMER
Chris is not the first time he has served me, and every time he has treated me he has been very kind and very explicit, I am very happy with his service
11/26/2024
Juli M. VERIFIED CUSTOMER
Chris was great!
11/26/2024
Thomas R. VERIFIED CUSTOMER
Chris is very helpful. He offers excellent service!
11/26/2024
Susan S. VERIFIED CUSTOMER
Excellent service. The order taker was very helpful. Thanks
11/26/2024
Joe V. VERIFIED CUSTOMER
Simple maintenance - Change oil and oil filter, lubricate car, and rotate tires. My daughter also asked for the windshield wipers to be replaced that she bought and did not install yet. I also asked a price to replace the windshield which had a crack across it. He said they were charging $10 to replace the wipers which turned into $16 on the invoice which I can’t see until after I paid the bill.
He quoted me $1932 to replace the windshield on my 2011 Pilot with 293,700 miles. I told him that was OUTRAGEOUS to replace a windshield. I have 6 Honda Pilots and I have had to replace the windshield on 5 of them so far including this 2011 Pilot. I also have 2004 Pilot, three 2009 Pilots, and 2010 Pilot. He called me back with a third party estimate from a local shop of $295. I could have replaced the windshield 6 times and still come out ahead. If this is Honda policy to rip off customers by $1600 on a simple windshield, I should take my business elsewhere.
I have spent over $25,000 in the last 5 years on this 2011 Honda Pilot on repairs at Hardin Honda and you can’t even change windshield wipers for free which takes 2 minutes. And on top of it, you try and gouge me by over $1600 to replace a simple windshield!