I came at Saturday so they can work on my van. Chris **** came and help me. He said that their are busy and he said if you can come back on weekdays he can work on my van and look for him. I come back on Monday and look for him and he did a great job of my van . Thanks Chris ****.
2/22/2017
CARMEN R. VERIFIED CUSTOMER
It will be a lot of help if you provide a car wash during a car service like some other dealers the they give free car wash to customers, I was little disappointed because this is my first jeep and no car wash provided, I all ways had drive Toyota and BMW, I hope one day jeep dealers give this services .
Thank you.
2/22/2017
DONALD G. VERIFIED CUSTOMER
Chris was efficient and courteous. There were no problems or concerns with my visit.
2/20/2017
JOSEPHINE M. VERIFIED CUSTOMER
I was grateful that my oil change was completed quickly. However, the technicians should be more diligent in following through on what's requested. They did not inflate my tires or reset the oil life. We drive right back in and Chris took care of it for us.
2/20/2017
ERIC B. VERIFIED CUSTOMER
Armel was outstanding he really shows care and appreciation towards his costumer. Will definitely go back to DCH because of Armel and I will most definitely recommend him to my family and friends. If there is any way please tell Armel I said thank you very much
2/19/2017
PAUL A. VERIFIED CUSTOMER
CHRIS IS ONE OF THE BEST SERVICE ADVISOR'S IVE EVER SEEN !! HE GET'S ALL 10'S IN MY BOOK !! THANK YOU SO MUCH !!
2/19/2017
YUAN C. VERIFIED CUSTOMER
I am totally satisfied with the service provided by Chris **** and whole dealer of DCH Dodge Jeep Temecula. Thank you
2/19/2017
NIKKI W. VERIFIED CUSTOMER
Rental car was extremely dirty on the outside. For a dealership I would feel that the car is a representation of the company. If my own car was not dirty when I dropped it off, I wouldn't expect to drive a dirty car loaned to me.
2/18/2017
ANNE N. VERIFIED CUSTOMER
James provided excellent attentive service. Very positive experience.
2/18/2017
PAUL B. VERIFIED CUSTOMER
Good service, but not great. It took nine days for a prognosis and no repair. The same should have taken no more than 3 days.
2/17/2017
PAUL H. VERIFIED CUSTOMER
Chris and Richard/tech are a valuable commodity to DCH and the customer.
2/16/2017
BEVERLY O. VERIFIED CUSTOMER
James always takes very good care of me. It is nice to be able to have the same service rep each time I go; he is familiar with my car and what needs to be done, and makes sure that it is safe for me to drive as we often make trips out of state. He is a "keeper" in your service dept.
2/16/2017
PATRICK D. VERIFIED CUSTOMER
I was set up for an appointment 5 - 6 days ago for a recall on my 2016 Jeep Patriot I came in this morning before 7 a.m. for my appointment they checked James the service advisor who is very good found out there was no parts for the repair available so the appointment was a waste of time before they made the appointment for me when I called in I should have made sure they had to repair parts available very poor organization especially in the days of computers should have had the parts available now I have to reschedule going to put in a complaint 2 Chrysler Jeep
2/16/2017
DYANDRA P. VERIFIED CUSTOMER
Great serive
2/16/2017
JOSHUA B. VERIFIED CUSTOMER
Polite, reviewed all work done, great job.
2/15/2017
MITCHELL M. VERIFIED CUSTOMER
Was totally disatisfied with process and lack of commitment in doing the right thing during time my truck was in shop and improperly serviced in beginning.
2/15/2017
PHILLIP H. VERIFIED CUSTOMER
No news is good news, went as expected.
2/14/2017
CHRISTOPHER shawna. VERIFIED CUSTOMER
Had my car was there for a week. Had alot of work done. Had a oil change they didnt reset my sensor so oil change is still blinkung on my dash. Usually they wash your car for you and it was dirty when i got it back. I asked service man if they could replace mussing hubcap on car and no hubcap.i would haveservice department double check things.nrs. dixon
2/14/2017
ZACH O. VERIFIED CUSTOMER
My service advisor was top notch and commited to making sure I was satisfied as a customer. I will be using Armel on all my service needs.
2/13/2017
RACHAEL S. VERIFIED CUSTOMER
The express lane is absolutely amazing. Got helped quickly & my Cherokee was ready within the time frame I had been told.