James did a great job of keeping me informed. I will try to use him again.
1/11/2017
ANTHONY A. VERIFIED CUSTOMER
James was a professional and most excellent representative of DCH. Answered all my questions, made excellent suggestions and explained all the details. I'd like to have him again when I visit for my next service appointment.
1/11/2017
CHARLES G. VERIFIED CUSTOMER
Always a pleasure to come in and get great service and care of my vehicle at DCH. Thank you!
1/11/2017
CRAIG H. VERIFIED CUSTOMER
Great experience. Thank you.
1/9/2017
JEFFREY B. VERIFIED CUSTOMER
Keep up the good customer service. It's what I look for always!
Thanks
1/9/2017
GEORGE C. VERIFIED CUSTOMER
Very nice staff, and fast service!
1/9/2017
DOUGLAS H. VERIFIED CUSTOMER
the professional service i expected. thanks. doug
1/9/2017
JACOB G. VERIFIED CUSTOMER
Chris was very helpful and offered me a loaner car when my truck wasn't going to be finished until the following day. My truck repair was completed and everything i requested was rwpaired and works great. Thanks again
1/9/2017
NOREENE G. VERIFIED CUSTOMER
Armel provided me with exceptional service! I was very impressed with his efficiency. He took the time to make me feel as if her cared, not like I was just another customer in the que. Thank you.
1/8/2017
DAVID S. VERIFIED CUSTOMER
YASHA WAS VERY PROFESSIONAL AND KNOWLEDGEABLE
KEPT ME APPRAISED AT ALL STAGES IN THE COMPLETION
COURTESY SHUTTLE DRIVER WAS A REAL GENTLEMAN
OVERALL GREAT EXPERIENCE
1/8/2017
LINDA W. VERIFIED CUSTOMER
Chris made sure everything was fixed to my satisfaction. Inspire of a defective part.
1/8/2017
JUDITH S. VERIFIED CUSTOMER
The appointment scheduling process is abysmal. I made an appointment for 11:00 to have my brakes checked. When I showed up they seemed surprised to see me and said it would be a 2 1/2 hour wait. I reminded them that I had an appointment and would be waiting at the dealer for my car. They informed me that they had way too many appointments scheduled and that was how long it would take to get to me. Very frustrating. It did end up taking 2 hours and when I was leaving he told me they really don't support people waiting for their cars. The appointment time is just the time you drop off your car.
1/8/2017
EDDIE R. VERIFIED CUSTOMER
Great staff everyone thanks for being that way
1/8/2017
MARK T. VERIFIED CUSTOMER
Outstanding experience with everyone involved
1/8/2017
WALTER A. VERIFIED CUSTOMER
My service advisor performed an outstanding service for me and was able to get my service performed in quicker than expected time. His customer service attitude was very refreshing.
1/7/2017
MATTHEW P. VERIFIED CUSTOMER
Great service and very fast
1/7/2017
JUANA C. VERIFIED CUSTOMER
I was very pleased with the customer service courtesy of the advisor that took the advisor that took care of me!
1/7/2017
RICHARD E. VERIFIED CUSTOMER
He was every happy.
1/7/2017
MARGARET S. VERIFIED CUSTOMER
Chris got it done faster the promised! Thank you!
1/7/2017
GLADYS M. VERIFIED CUSTOMER
My advisor was very nice and got my car back exactly at the time he said it would be ready ????