Gary was my service rep and he was a great representative of your business, knowledgeable, polite, friendly, vehicle had to change out the air bag, got it done in roughly an hour, he estimated 3 hour wait so I got a ride back to my office but just as we pulled in Gary called to tell me it was done, so we turned around and went back, driver whose name I forget was also a really good guy, polite, friendly, a good rep for your company. Well done folks. Thanks
11/12/2016
WILLIAM G. VERIFIED CUSTOMER
Very helpful. I'm very satisfied.
11/11/2016
ARIEL S. VERIFIED CUSTOMER
Jordan rocks
11/11/2016
REVELLE H. VERIFIED CUSTOMER
I took my truck in for an oil leak. The next day after being home there was oil under the truck in the garage. I wiped it off the cross member with a rag but this is something the tech should've done; sloppy work to let a customer go home from an oil leak repair and have a puddle of oil under the truck. Also no car wash? I spent 60k on a new truck and after service no wash? I have a less expensive BMW and it's always washed as a part of the service.
11/11/2016
JAMES F. VERIFIED CUSTOMER
Michael was personable, professional and efficient. He truly represents your organization in a manner that is befitting five stars. With service like that , I will always be a loyal customer to that location.
Thanks Again
JAMES F
11/11/2016
NILA B. VERIFIED CUSTOMER
Forgot to check fluids. Washer fluid empty. I'm supposed to get tire rotations for free with my oil change package but will not honor it.
11/11/2016
LINDA M. VERIFIED CUSTOMER
We asked for a call back from Mike Cassey multiple times. No return call. Very unprofessional. I expect a call tomorrow.
11/10/2016
WILLIAM D. VERIFIED CUSTOMER
When I picked up at 5:30 I paid and got paperwork but it would have been nice to have someone review it with me and see if I had any questions.
11/10/2016
ROBERT C. VERIFIED CUSTOMER
I am so thankful that I found a Chrysler dealer that I can trust. The two dealers near Hemet, lost my trust with lies on my purchase of 2015 Chrysler 200. You did my service got me out when you said you would. All your employee were very friendly and I couldn't ask for anything more. Thank you.
11/10/2016
BRANDON D. VERIFIED CUSTOMER
Chris Rocks!!
11/9/2016
ISAAC M. VERIFIED CUSTOMER
Completely satisfied with Jordans service! He was great and a pleasure to work with A all 10s!
11/8/2016
WHITNEY U. VERIFIED CUSTOMER
I was charged for their mistake
11/8/2016
MARGARET J. VERIFIED CUSTOMER
Jordan was very helpful and courteous informed me of what was necessary and for my safety I
appreciated his taking time with me to explain all things you have a great service person in
jordan
11/7/2016
JOSEPH B. VERIFIED CUSTOMER
Michael **** was rude during check in
11/7/2016
DAVID V. VERIFIED CUSTOMER
Great customer service. Work done in a very timely manner
11/7/2016
ARIEL S. VERIFIED CUSTOMER
Jordan is knowledgeable, professional, and an excellent representative of your company. We were not using the great service there until we got a recall notice, now we know that your experts are price competitive. Thank Jordan for us. Sustal family
11/7/2016
RICHARD W. VERIFIED CUSTOMER
Jordan was great, explained everything in detail.
11/6/2016
LESLIE D. VERIFIED CUSTOMER
Keep up the good work and continued integrity that you all provide to the customers.
11/6/2016
JAMES M. VERIFIED CUSTOMER
My is making more noise now then it did before the repairs. When I turned it on this to pull out of the garage it made a loud noise to include turning the steering wheel. After washing my car I pulled back in the garage and found a trail of fluid that is coming from underneath my car and I had a big puddle of fluid in my driveway. So now I placed towels underneath my car to catch the fluid. I can't drive it back to the dealership because I might run out of steering fluid which could cause a accident. Dissatisfied customer and your dealership needs to have a tow truck pick up my car and ake it back to the dealership o be looked at.
11/6/2016
GREG P. VERIFIED CUSTOMER
All ended up being ok. Just wish I had been updated sooner.