Mr **** provided outstanding customer service in a professional manner. That is why I continue after 12 yrs of service from DCH
11/5/2016
MITCHELL O. VERIFIED CUSTOMER
Armel was very helpful
11/5/2016
BLAYNE T. VERIFIED CUSTOMER
Service writer was able to take care of us in the requested time.
11/5/2016
ANDREA P. VERIFIED CUSTOMER
It would have been nice to wash the vehicle after the repair especially having spent quite a bit of money. Was shocked to see the vehicle delivered back to us dirty.
11/5/2016
WILLIAM R. VERIFIED CUSTOMER
Good service.
11/4/2016
ELIZABETH L. VERIFIED CUSTOMER
Mr. **** is amazing!!! I have steered away from the dealership many years ago But since meeting and dealing with Mr.**** has really restored my faith confidence at DCH Chrysler again . He not only listens but understands that you are human and a customer who only wants the best and I can tell he wants to always give the best He has always treated me fair and explained every thing that's going on every step of the way .I have the upmost respect for Mr. **** and I wish he could receive top honors for his service. I will always be a customer of the DCH Chrysler because of Mr ****. and I will not hesitate to refer and recommend DCH dealership to my friends and family. I think this is the first survey I've actually ever done in my life but I feel this is the least that I can do to express my sincere gratitude and appreciation for the service that I recently received ..Thank you ALL for a wonderful experience #TeamMichaelCasey
11/4/2016
RONALD N. VERIFIED CUSTOMER
Thanks
11/4/2016
SANDRA F. VERIFIED CUSTOMER
Jordan was excellent. I requested he be my service
Advisor. Very courteous, knowledgeable, and helpful. An
Asset to DCH Chrysler, Jeep, Didge
11/3/2016
IAN V. VERIFIED CUSTOMER
I came in for an oil change. It's normal for the dealership to be a bit slower but I trust the dealership more and normally don't mind the wait for good service. I called and asked if there was any synthetic oil change coupons or deals. I was told there was , 75 dollars.
When I came in I was told I should have a coupon and "what is the point of offering a coupon if you don't need one by the service rep. He said there was a recall and it would only take a couple mins to complete.
2 hrs later I walked outside with my 18 month old on my back and saw my van parked not being worked on.
Then I went to the cashier and asked about my car. I said I had to go to pick my kids up from preschool.
No one knew about my car. 10 mins later they said it was done and they were sorry that the mechanics must have not communicated with the service rep.
I am disappointed by the way I was treated and the amount of time I spent there also I wonder how long I sat there with my kid with my car done.
Thank you ,
IAN V
11/3/2016
DAVID D. VERIFIED CUSTOMER
Mr. **** was great! Very hepful
11/2/2016
JOSEPHINE C. VERIFIED CUSTOMER
Keep up the good work
11/2/2016
DEBRA R. VERIFIED CUSTOMER
After not putting the dipstick on right after an oil change, I am still dealing with the oul that blew all over my engine and hood. It is still not clean and I get sick from the fumes as I have asthma. I still have oil dripping from felt on hood and dropping on engine.???
11/1/2016
ERIC T. VERIFIED CUSTOMER
After spending over 6300, I would expect
At a minimum that my Vehicle would have
Been washed. Thank you
11/1/2016
STEVEN H. VERIFIED CUSTOMER
Love DCH.
11/1/2016
BARBARA T. VERIFIED CUSTOMER
Excellent service efficient fast and also the girl at the desk was very pleasant all definitely a 10
11/1/2016
ROBERT S. VERIFIED CUSTOMER
MR.Avalos made experience an excellent one. He was very helpful and courteous. He gave good advice about getting maintenance completed on my vehicle.
10/31/2016
ASHLEY W. VERIFIED CUSTOMER
Armed was great to work with!
10/31/2016
BRYAN W. VERIFIED CUSTOMER
Have been to get my truck serviced at DCH Temecula, as well as my daughters Journey.....Yasha, Chris, and Mike have all. Even fantastic to deal with along with the ladies at the payout counter.
10/30/2016
DOUGLAS F. VERIFIED CUSTOMER
Great service and fast and friendly staff , love the service I would come again for sure . Thanks James .
10/29/2016
DARRICK E. VERIFIED CUSTOMER
Armel did a great job. Very helpful and respectful.
Armel is an asset to dch Chrysler. The
Service manager also was very helpful
Solving an issue.