Jordan kept me informed and met his eta on my truck. Great job !!! Thanks.
10/21/2016
JOHN M. VERIFIED CUSTOMER
My service advisor Mike **** was such a great person to work with. Mike was very helpful and courteous. It is because of my business relationship with Mike that I continue to return to DCH Jeep to service my beloved 2013 AEV Jeep Wrangler Rubicon.
Thank you very much.
10/21/2016
FADIMO A. VERIFIED CUSTOMER
Chris, from the service department. Respect food delivery during the time that I was bringing my car and very clear communication make me feel very comfortable to work with my vehicle at DCH,service department I also like the email communication when the car repair was complete everyone at the dealer they had a great respect for their customers that's why I keep coming back
10/21/2016
CATHY M. VERIFIED CUSTOMER
Mr.**** was great with service and keeping me posted on the progress of my car being done. Very helpful and pleasant. Made my experience worth coming back l.
10/21/2016
LEONARD M. VERIFIED CUSTOMER
Thank you Chris. Len Miles
10/20/2016
GREIG W. VERIFIED CUSTOMER
after spending 4,000 dollars would of been nice for the lot porter to have rinsed the truck off and the perform service light was never reset
10/20/2016
BRYAN W. VERIFIED CUSTOMER
Great communication.
10/20/2016
KEVIN P. VERIFIED CUSTOMER
I really think that when the customer gets their oil changed there, a wheel rotation should be free like at all other places.
10/20/2016
ALMA C. VERIFIED CUSTOMER
Armel **** was great.
10/20/2016
TERENCE B. VERIFIED CUSTOMER
Mr. James Gardener provided the very model of customer service, insight, and expertise. I was beyond satisfied with the competency, courtesy, quality of service and speed of service. Service advisors would do well to emulate his performance on the job!
10/19/2016
ROBERTA G. VERIFIED CUSTOMER
You have a great Service tec . Armel was very helpful, courteous and polite. What a great asset to your service department. Thank you again for getting us in and out in a very timely manner. ROBERTA G
10/19/2016
INGRID S. VERIFIED CUSTOMER
Chris Bennet is the best!
10/19/2016
DALE W. VERIFIED CUSTOMER
Quote was $1,650 charge was $1,730 would have been nice to know
Tax was not include in quote
10/19/2016
ARNOLD S. VERIFIED CUSTOMER
I believe you should wash all vechiles after the service, and given back to the owner in this manner. Makes us feel appreciated and in turn DCH will get many a compliment. You have a great line of cars , Jeeps etc, so to make a difference it doesn't take too much to make a CHANGE!! Just my opinion
10/18/2016
CHRISTIAN S. VERIFIED CUSTOMER
My service rep was great!
10/18/2016
ANGELA R. VERIFIED CUSTOMER
The service advisor was great. I must say on of the kindest ones there.
10/18/2016
DANIEL T. VERIFIED CUSTOMER
There was nobody to ask questions to about the process of Permaplate. I didn't receive a book about it or anything to let me know who to call if something rips or burns or misc...
10/17/2016
JOHN K. VERIFIED CUSTOMER
WHY Did you do away with placing the oil change sticker on the upper left side on the inside windshield. I used it as my guide.
10/17/2016
TAREK A. VERIFIED CUSTOMER
Our service at DCH was outstanding. Our service rep was very friendly and handled all of our work required promptly. I would like him to be our service representative again on our next visit.
10/17/2016
BRETT B. VERIFIED CUSTOMER
We do not need to be contacted we will not return to that location for service.