She was nothing but professional. Cared for our vehicle
and also respected our request for no contact service.
We love the new all terrain tires. Explorer now looks like
a truck. Smooth Riding too! ????
Thanks again to Jessica
6/19/2020
Mike B. VERIFIED CUSTOMER
He was great
6/19/2020
Paul G. VERIFIED CUSTOMER
Wonderful service
6/19/2020
Bryan B. VERIFIED CUSTOMER
Umberto accepted the vehicle and was great.
The next day received a text from him advising he would provide updates & I could communicate via text - great idea.
Next day no response to my text inquiry on status update nor for the next 3 days of texts! When I called, all the service guys sounded like they were inconvenienced handling Umbertos vehicles. Suggest you need a better hand off when guys go on vacation.
6/19/2020
Ashley O. VERIFIED CUSTOMER
Adam was super nice and very helpful!
6/19/2020
Steve K. VERIFIED CUSTOMER
“JJ” checked me in with the problem, called me after the problem was diagnosed with price, I gave go ahead for the repairs...done! Another great job!
6/18/2020
Curtis D. VERIFIED CUSTOMER
Adam always does a great job with my cars. This is the reason I keep coming back.
6/17/2020
Jason H. VERIFIED CUSTOMER
Everything was fixed as requested. Service was prompt. Joshua called as soon as it was ready.
6/17/2020
Marta O. VERIFIED CUSTOMER
Great ! Fast and did what he said he would ! Thanks !
6/17/2020
Geran S. VERIFIED CUSTOMER
Josh was great, as always. The only downside to this visit was the 45 minute wait for the shuttle. I even called ahead and spoke with the new girl (Felicity/Felicia something like that). I doubt she even checked, she just said 'We do have a shuttle, but we can't guarantee it'll be available. If it's going to be that long, you need to have more than one shuttle or some alternative option like ride-sharing or a courtesy vehicle.
6/16/2020
Niki M. VERIFIED CUSTOMER
Everything was fine and the people were great, especially Jessica, she’s the best. The only bad thing was how long it took. I had an appointment at 12, brought it in at 1145 and was told it would be an hour and a half at the very most. Which would’ve been around 115. I didn’t check out until almost 2, I ended up missing some work appointments.
6/16/2020
Helen B. VERIFIED CUSTOMER
Fast, efficient, reasonably priced.
6/16/2020
Jessica B. VERIFIED CUSTOMER
Excellent service
6/16/2020
Bill T. VERIFIED CUSTOMER
The team was awesome an they price was alot better I will be back thank you bill travis
6/14/2020
Joe R. VERIFIED CUSTOMER
Great customer service !
6/14/2020
Gary K. VERIFIED CUSTOMER
Ray, Adam, and Jose were very good, informative, attentive,and respectful. Even though it took about an hour more than expected they always kept me informed of the situation and timeline. .....thank you to all
6/14/2020
Richard M. VERIFIED CUSTOMER
Good job
6/14/2020
Jason G. VERIFIED CUSTOMER
Very nice to work with.
6/14/2020
Thomas M. VERIFIED CUSTOMER
You have a great reputation n with me also - hemborg ford n Colley ford are thieves in my opinion- don’t do surveys so don’t bother-