As always, from beginning to end excellent service! First, got a text reminder about service due then called and was happily given an immediate appointment time. Josh called to advise on service and he is always polite, professional and got the work done before the end of the day! Thanks to Josh, Adam and all the other team members who worked together for a timely, efficient, excellent service experience! Thanks!
5/25/2020
Margarita R. VERIFIED CUSTOMER
Before taking my car for work, I washed it and made sure the paint was impeccable. After I pick it up I notice a deep scratch to the front end of my vehicle.
5/24/2020
Virgina C. VERIFIED CUSTOMER
No one called me about my vehicle,I called no one answered the phone 2 days in a row 2nd day I had to get **** before they got Humberto to answer the phone I doubt I will have anything done at your dealership after this
5/24/2020
Jaime A. VERIFIED CUSTOMER
Helpful and knowledgeable
5/24/2020
Michelle V. VERIFIED CUSTOMER
Josh and Adam are knowledgeable and helpful!
5/24/2020
Lanona D. VERIFIED CUSTOMER
They really were helpful
5/24/2020
Robert Y. VERIFIED CUSTOMER
Great job today Jessica, great customer service. Thank you.
5/24/2020
Elias T. VERIFIED CUSTOMER
Chino Hills Ford has the best service advisors. They are friendly, and always willing to help. Thank you!
5/24/2020
Virginia B. VERIFIED CUSTOMER
Very professional and a pleasure.
5/23/2020
Bryan S. VERIFIED CUSTOMER
No comment good service
5/23/2020
Christopher A. VERIFIED CUSTOMER
Spent 2000 dollars to fix coolant leak. Still leaks.
Made an appointment for 7:00 am. Oil change Fix leak and now a knockng noise.Nobody called with update. Called at about 4:00.wanted another day.i am sure the truck was never touched. Nothing done.
Now I need to take off another day from work for a simple oil change And fix the coolant leak.
I bought the Truck from you. If you want my business please credit for work done that didn't fix the problem and I still need an oil change.****-****-xxxx
5/22/2020
Robert B. VERIFIED CUSTOMER
Raudel is a great service rep. We had to wait and he got our serviced in record time allowing us to make an important morning appointment.
5/22/2020
Alfredo B. VERIFIED CUSTOMER
Passed smog test right away after fix at
Quick lane. Well done
5/22/2020
James S. VERIFIED CUSTOMER
I do not post to Facebook or Google.
5/21/2020
Carl T. VERIFIED CUSTOMER
Joshua was very helpful.
5/21/2020
Amberlyn B. VERIFIED CUSTOMER
Very convenient & friendly service!
5/21/2020
Yvonne A. VERIFIED CUSTOMER
1st time visit
I was so impressed and will come back
Thank for the fast and courteous service
Please pass this on to your management , my advisor was great!!
5/21/2020
Linda C. VERIFIED CUSTOMER
Thanks be safe
5/21/2020
Jeff F. VERIFIED CUSTOMER
I would like my car returned washed, using Covid-19 as an excuse not to is not good