Best customer service today! I really appreciate the help that was given to me today.
5/16/2020
Mark W. VERIFIED CUSTOMER
JJ was fantastic, I did not get to meet the mechanics but I assume they are the same caliber .
5/16/2020
Yolanda W. VERIFIED CUSTOMER
Great service
5/15/2020
Carlos D. VERIFIED CUSTOMER
No issues to report. Friendly service. That’s why I keep going back
5/15/2020
Carlos D. VERIFIED CUSTOMER
No issues to report. Friendly service. That’s why I keep going back.
5/15/2020
Jeff F. VERIFIED CUSTOMER
I’m disappointed that Chino Hills Ford once again has stopped washing car prior to returning vehicle. I own a business and I fully understand the situation we are in but the last thing I’m going to do is cut customer service during a challenging time. I could get my serviced for less costs but choose to come to dealer for several reasons and high/honest customer service ranks high among them along with returning my car washed.
5/15/2020
Karen M. VERIFIED CUSTOMER
Jessica Barker is the only reason I keep coming back to CH Ford. I get no customer service from the other guys at the desk but Jessica always takes care of my issues. Without her, I would never come there for service.
5/15/2020
Jeff H. VERIFIED CUSTOMER
Once I got home my truck would not start
5/15/2020
Anabel D. VERIFIED CUSTOMER
Adam was great! He kept me posted on the status of the vehicle and was very frank with the time frame expected for completion. He was very friendly and professional.
5/15/2020
Jason L. VERIFIED CUSTOMER
The service department was fast and professional. Much the opposite is which I can say for the sales department. I have brought my car to Chino Hills Ford since I have owned it. I have never taken it in for service and then received a phone call from the sales department asking me to leave my car and come look at a new 2020. I know times are rough for everyone but if ppl want to by a new car they will go in there on their own.
5/14/2020
Tim J. VERIFIED CUSTOMER
I made my appointment a week in advance. And still couldn’t get into see the right technician.
5/14/2020
Rich C. VERIFIED CUSTOMER
Good job!
5/14/2020
Larry H. VERIFIED CUSTOMER
very good service and finished sooner then expected. I think the shuttle need some new shock absorbers. Other then that everything was fine.
5/14/2020
Peter S. VERIFIED CUSTOMER
Too expensive
5/13/2020
Bessi F. VERIFIED CUSTOMER
It took longer than I expected. At the Azusa location and every location I have gone to they washed the vehicle, but not here.
5/13/2020
Gabriel J. VERIFIED CUSTOMER
Adam is a great service advisor I’ll be taking all my services back to Chino Hills Ford
5/13/2020
Raul L. VERIFIED CUSTOMER
Adam is good and I’m very satisfied with him,, just bring on your atención,,,, there was no coffee on the waiting room and I ask the lady you have there us service advisor and she said that she make some in a bit,, that never happens,,, she was so busy on her personal cellphone,,I ask Adam for coffee and he said that there was no problem and he went to get me a delicious coffee,,,THANKS ADAM!!
5/13/2020
James A. VERIFIED CUSTOMER
Great experience as usual!
5/13/2020
Donald F. VERIFIED CUSTOMER
Joshua has allways done a fine job for me. I enjoy his personality.
5/12/2020
Jermirh V. VERIFIED CUSTOMER
Jessica, was fantastic and very efficient, I trusted that the quality of work would be excellent, she went over and beyond. I inherited my ford from my daughter, I was going to sell it but since I a found a Ford Dealership Home. I will keep it as a commuter car. Great experience, look forward to coming back.