We have been there more than we care too, but Adam has taken care of us the best he can with what he has to work with.
5/3/2020
Winston B. VERIFIED CUSTOMER
JJ was great and very helpful. The quality service is appreciated and why we choose to come back.
5/3/2020
Steven D. VERIFIED CUSTOMER
Jessica was very friendly and helpful.
5/2/2020
Erica W. VERIFIED CUSTOMER
Jessica is great. I like that she makes the whole service transaction more friendly and not so formal. She is easy to talk to and she kept me informed of my vehicle’s status every step of the way. I also appreciate the realistic time frame of how long my vehicle would be there so I could plan around that accordingly.
5/1/2020
Owen L. VERIFIED CUSTOMER
JJ had excellent customer service. He went far and above. Especially in this time of pandemic and other worries. He took care of my car and my questions and it was the easiest process ever. Please extend my thanks you
5/1/2020
Steve S. VERIFIED CUSTOMER
Jessica is the best . My son and I bring our F 250 to this dealership because of her . Your mechanics do a great job also.
5/1/2020
Robert T. VERIFIED CUSTOMER
Very satisfied with the service I received
5/1/2020
Cynthia S. VERIFIED CUSTOMER
Good service. Friendly and courageous Thanks team
4/30/2020
Art M. VERIFIED CUSTOMER
He did a good thorough job on our F-150.
4/30/2020
Juan A. VERIFIED CUSTOMER
The convenient way that my battery issue with my vehicle was handled was impressive.
4/30/2020
Randi Z. VERIFIED CUSTOMER
Service rep left message staying “call me back” nothing more.
Too veg. Other service people leave details as to WHY they are calling; he should have.
I actually got more information from another person when I called back in the morning.
Plus he WASNT wearing his mask properly; COVER NOSE AND MOUTH when I dropped my vehicle off and the lot attendants that where washing and drying the vehicles had NO MASKS. The one drying the vehicles was also sneezing openly (not covering) which made my husband EXTREMELY NERVOUS. My husband kept moving further from his parked car in order to NOT be covered with this persons fluids.
This is extremely important for EVERYONE’S health. Readdress the do’s and don’ts of wearing a mask and sneeze and cough covering PLEASE
4/30/2020
Renee H. VERIFIED CUSTOMER
Adam was very efficient great personality.
4/30/2020
Parham P. VERIFIED CUSTOMER
Fast, friendly, effective and competent. I really enjoyed the service today. Thanks Adam!
4/30/2020
Pierre C. VERIFIED CUSTOMER
Adam and Josh in service are the only reason I keep coming back to Chino Hills Ford. They are extremely professional, knowledgeable and helpful.
4/30/2020
Micheal V. VERIFIED CUSTOMER
Adam was one of the best attitude employee I’ve ever met. He made everything possible to push himself and his team to service and remove parts from my car. Thank you!
4/29/2020
Sheila E. VERIFIED CUSTOMER
Adam did a great job today
4/29/2020
James R. VERIFIED CUSTOMER
Only place I have had regular maintenance on the vehicle.