Thank you so much, Adam. You always take great care of me and my car and I appreciate you very much! Great job as always. See you next service.
2/6/2020
Mike A. VERIFIED CUSTOMER
I interacted with svc advisor raudel Macias. I don't know who Adam is but the job got done in time and I'm satisfied.
2/6/2020
Sharon S. VERIFIED CUSTOMER
I was very happy with my service. Later,however, I returned to ask questions about further service: a brake job and rekeying my vehicle. I was told by the woman I spoke to that she would check out the price and call me. She has not done so - a day and a half later. I will follow up myself but it is irritating to be told something then feel forgotten.
2/5/2020
Dan R. VERIFIED CUSTOMER
Adam took care of the issue in a professional, calm manner. He followed up as promised and came in under his estimate. After being helped by Adam, we feel confident bringing our vehicle in to Chino Hills Ford for great service.
2/5/2020
Patricia C. VERIFIED CUSTOMER
Jessica is always helpful when I come in for service.
2/5/2020
Eliseo O. VERIFIED CUSTOMER
Didn't look like thay really want to help me with the problem of my truck he was more concerned about the pay for the inspection,
So I don't know if thay really tray to find the problem,the cost,for the inspection I gets will go to Ford motor company guaranty,
I will try to find what is that noise ,Eliseo O
2/5/2020
Joe M. VERIFIED CUSTOMER
Five stars for Jessica
2/5/2020
Daniel S. VERIFIED CUSTOMER
Jessica was great! She was very helpful and very patient! I wish I could work with someone like Jessica every time I needed assistance in life.
2/4/2020
Marie C. VERIFIED CUSTOMER
George was very nice and professional. I felt like he cared about me and my truck
2/4/2020
Gordon G. VERIFIED CUSTOMER
JESSICA went out of her way to help.Shes really helpful and pleasant.
2/4/2020
Yvonne D. VERIFIED CUSTOMER
Will is a nice knowledgeable young man, my experience was easy and I’m glad my vehicle was repaired.
2/4/2020
Jeff D. VERIFIED CUSTOMER
Always a very friendly and efficient experience.
2/4/2020
Ric S. VERIFIED CUSTOMER
IT, iINDEED, WAS A JOB WELL DONE! THANK YOU.
2/4/2020
Dan B. VERIFIED CUSTOMER
????
2/4/2020
Daniel F. VERIFIED CUSTOMER
Thanks
2/4/2020
Thomas M. VERIFIED CUSTOMER
Friendly people all around- more than I was expecting work wise but preventive maintenance a necessary evil
2/3/2020
Krystal W. VERIFIED CUSTOMER
He made sure my car got done with the time I was quoted knowing I had to be at work.
2/3/2020
Denene O. VERIFIED CUSTOMER
I just want to say thanks to your greatly service, it's always nice to still know people care about others.
2/2/2020
David T. VERIFIED CUSTOMER
Fast and friendly service.
2/2/2020
Ray C. VERIFIED CUSTOMER
Pro -
Customer focus: move my oil change completion ahead after c.representatives learning that service van not available.
Accountable- job well done and no follow up.
Con:
Pricing on oil change package has ties - Too tedious. No what I expected on the day of service.