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Real Reviews from VERIFIED CUSTOMERS
Guadalupe V. VERIFIED CUSTOMER
Chino hills Ford is always so helpful. Every time I get my car serviced there, they always complete the job in a timely manner. Thank you!!!!
8/8/2020
Gregory F. VERIFIED CUSTOMER
I always receive good service at Chino Hills Ford and I will continue to come back there for my future service needs
8/7/2020
Guillermo M. VERIFIED CUSTOMER
Keep up the great work !!!!
8/7/2020
Monica L. VERIFIED CUSTOMER
Great service ,
8/7/2020
Lisa J. VERIFIED CUSTOMER
Can we get discounts on services! I DIDNT expect to pay that much! But thank you for the job well done!
8/7/2020
Stephen P. VERIFIED CUSTOMER
Joshua in service is the best
8/7/2020
Bruce B. VERIFIED CUSTOMER
Vehicle was completed on time
8/7/2020
Leon P. VERIFIED CUSTOMER
Once again Gordon ****’s team and specifically Joshua Newman, provided exemplary and professional service. The AC went out in our Expedition 3 days before we were to leave pulling our Harley to Sturgis. The parts had to be ordered and the timeline was tight. As usual they were on top of it and the truck was ready well before we had to leave Just a side note. For 30 years I have utilized private mechanics. Due to the attention to detail and competence of the service team at Chino Hills Ford, we now, exclusively, have all 3 of our Ford vehicles serviced by Gordon’s team. Josh and Adam always take good care of us. It gives me great confidence to know that they are there for us Thank you for giving me a chance to let Ford know what a great job these guys do. Sincerely, Vince & Nancy Palasik
8/6/2020
Clyde W. VERIFIED CUSTOMER
Perfect service
8/6/2020
Arthur M. VERIFIED CUSTOMER
Jessica was very thorough with what my car needed. Well done!
8/5/2020
Naveed R. VERIFIED CUSTOMER
Did not get complementary car wash
8/5/2020
Michele R. VERIFIED CUSTOMER
I could see you took special effort to sanitize and keep everything clean.
8/5/2020
Bert B. VERIFIED CUSTOMER
Excellent service.????
8/5/2020
Kristina B. VERIFIED CUSTOMER
In a world that has left customer service in the dust, you guys are a breath of fresh air. Adam went above and beyond to help me get a borrow car that would fit the needs of my family while my car was being repaired. He communicated clearly about the work on my car and the entire process was hassle free. Excellent employees are hard to find and keep...Give him a raise. : )
8/5/2020
Ernest W. VERIFIED CUSTOMER
Jessica is the BEST. Always professional and through.
8/5/2020
Christopher H. VERIFIED CUSTOMER
Jessica is the best in the business Give the woman a raise Never fails hands down the best communication and customer service And the the reason I bring and buy all my vehicles at chino hills ford
8/4/2020
Johnathon E. VERIFIED CUSTOMER
Excellent service, team and speedy process.
8/4/2020
Deanne T. VERIFIED CUSTOMER
The problem still exists. It wasn’t fixed at all. I spoke with Adam and he said he could apply what it cost me toward the real problem which is electrical and you do not currently have an electrical mechanic on staff.
8/2/2020
Rosalba F. VERIFIED CUSTOMER
Jessica sent me a text asking me if I had any questions. I text her back asking what the ETA was on my car and she she didn’t answer. I had to text her again. Then she finally replied. Also, why. Would you remove the key chain from my keys? I wasn’t happy about that!!
8/1/2020
Mike F. VERIFIED CUSTOMER
Josh did a great job with communicating with me regarding my vehicle
8/1/2020