Joshua was helpful, efficient and very personable. His service was A++++
9/25/2019
Caroline C. VERIFIED CUSTOMER
Josh and Adam were very helpful.
9/25/2019
Cathy D. VERIFIED CUSTOMER
Above and beyond again. Always treat me right. Thank you. Even washed my vehicle without me asking very special.
9/25/2019
Thomas M. VERIFIED CUSTOMER
Do I need to ask about ford pass rewards- signed up- apparently I have over 25,000 points but no clue how to redeem them- you asked lol
9/24/2019
Richard B. VERIFIED CUSTOMER
Michele has been great, she kept me informed and did t hesitate to tell me what was wrong and admitted the the dealer broke my wheel cap. Which as a costumer was appreciated.
9/23/2019
Zeida S. VERIFIED CUSTOMER
Michele was very pleasant and thorough with the service she provided. She is a great representative for a your organization.
9/23/2019
Denene O. VERIFIED CUSTOMER
Thank you.
9/23/2019
James V. VERIFIED CUSTOMER
Quick and professional service. Thank you.
9/22/2019
Mark N. VERIFIED CUSTOMER
Excellent service
9/22/2019
Frank H. VERIFIED CUSTOMER
Good jon
9/22/2019
Frank F. VERIFIED CUSTOMER
We always receive excellent service from Jessica!!!
9/22/2019
Rich C. VERIFIED CUSTOMER
Great staff
9/22/2019
Chris K. VERIFIED CUSTOMER
Have had 2 recalls serviced there. Both times got my cars back earlier then orginally quoted. Everyone I interacted with was great. Thanks
9/22/2019
Jennifer T. VERIFIED CUSTOMER
Michele was very helpful, I just didn't realize when I made the appointment that I'd need to leave my car overnight. Also, a small trim piece of the radio was missing at pick-up & I don't want it to seem like it's our fault. Again, Michele was kind and I hope our family car was well taken care of since we have been pretty loyal to your Ford location.
9/21/2019
Nathaniel G. VERIFIED CUSTOMER
George was excellent to me as always. Had to take my Mustang in because of a faulty backup camera and after going through the hassle with Ford Customer Relations, George took over and ensured that the rest of the process was as smooth as possible. Even personally calling me to follow up on the repairs. I truly enjoy my experience at Chino Hills Ford because of the extra effort George puts in to ensure my problems are resolved.
9/21/2019
Thomas L. VERIFIED CUSTOMER
George was very knowledgeable and helpful and he provided excellent customer service.
9/21/2019
Elizabeth S. VERIFIED CUSTOMER
Adam always has the customers needs a priority. He is both professional and pleasant to work with.
9/21/2019
Chris C. VERIFIED CUSTOMER
Joshua was nice and straight forward!
9/21/2019
Danilo L. VERIFIED CUSTOMER
Job well done Michelle, you delivered satisfactory once again, thank you!!!