Problem was not fixed I still have scratches on the back window from the manufacturer that say they won't fix the problem.
9/5/2019
Michael T. VERIFIED CUSTOMER
She was extremely helpful and everything went smoothly.
9/5/2019
Jessica B. VERIFIED CUSTOMER
Is my car even ready yet? AGAIN NO COMMUNICATION
9/5/2019
Cynthia R. VERIFIED CUSTOMER
Thank you for taking care of my car today! I appreciate your shuttle service so much and also the timely manner that Josh and the techs handled my service in.
9/5/2019
Kathryn L. VERIFIED CUSTOMER
George was super helpful and attentive, addressed all of our concerns and was very friendly and easy to talk to.
9/5/2019
Christopher G. VERIFIED CUSTOMER
Helpful staff
9/5/2019
Lorraine P. VERIFIED CUSTOMER
Michele Palmer is Awesome in helping me wherever I come in ????
9/4/2019
Jessica B. VERIFIED CUSTOMER
Communication is very lacking.
9/3/2019
Christopher A. VERIFIED CUSTOMER
Good service.
Paid attention to and addressed my concerns
9/3/2019
Rosario P. VERIFIED CUSTOMER
I enjoy taking my moms expedition for service to Chino Hills Ford.
The staff are wonderful and provide the best quality service. They’re honest
And reliable. Adam and Jessica always calm my 85 year old moms nerves and make her feel great and always assure her that her car will be fixed!
Thank you for all you do!
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9/1/2019
Josie J. VERIFIED CUSTOMER
It’s always nice to feel welcomed at CHF
9/1/2019
Monique M. VERIFIED CUSTOMER
Adam is the best agent. Keep up the great job
9/1/2019
Ernest W. VERIFIED CUSTOMER
Michelle was great very professional and accommodating.
9/1/2019
Lauri S. VERIFIED CUSTOMER
Josh is great. Very friendly and follows thru with everything. We are very happy with Josh. The hood that was replaced under Ford warranty, due to a defect was painted at an off site business. We are not happy at all with the quality of that work and are taking the Explorer back after the holiday to Ch ford. Josh has been made aware of this.
9/1/2019
Kenneth S. VERIFIED CUSTOMER
Amazing agents !!!!
9/1/2019
Carlos V. VERIFIED CUSTOMER
Top notch service staff CHINO HILLS FORD. JOSH, ANDY, LORI good folks.
9/1/2019
Christina H. VERIFIED CUSTOMER
Great service
8/31/2019
David W. VERIFIED CUSTOMER
He communicated with us with respect and very polite. He would be the service writer we would like to deal with next time.
8/31/2019
Deborah B. VERIFIED CUSTOMER
I was told it was going to take all day but it only took a couple of hours
8/31/2019
Juanita T. VERIFIED CUSTOMER
Very Good service..Friendly and very fast and efficient service..Thanks and I will be sure to recommend to my friends.