Michelle, the face of CHF, is fantastic. I can only assume the the mechanics are of the same quality.
8/30/2019
Amber S. VERIFIED CUSTOMER
Michelle is always friendly and has fast service. Very pleased with my service she and ford provided for me .
8/30/2019
Curtis D. VERIFIED CUSTOMER
Joshua did a great job for me. Ley me know about my car and what time is would be ready. Thanks, Joshua for your help.
8/29/2019
Nathaniel G. VERIFIED CUSTOMER
George was excellent to me as always. I thoroughly enjoy working with someone like him when it comes to my vehicles. He has been attentive to every one of my concerns each time I bring one of my many Ford vehicles in for service. And although I wish Ford would have taken care of the problem as a warranty repair, I appreciated the offer I was given to help get the issue solved.
8/29/2019
Eric M. VERIFIED CUSTOMER
Adams consummate professionalism gives me the confidence that my vehicle is in trusted hands
8/29/2019
David S. VERIFIED CUSTOMER
He was very personable and knowledgeable. Made everything easy and stress free.
8/29/2019
Victor M. VERIFIED CUSTOMER
George made me feel like I've been a long time customer even though it was my first time there. Thank you for your great service
8/28/2019
John R. VERIFIED CUSTOMER
It was not really a vehicle service I just purchased an item accessory for the truck and it was written up on an RO•••
But Adam Is always polite resourceful and helpful
8/28/2019
Oscar O. VERIFIED CUSTOMER
I like the service was really efficient thank you
8/28/2019
Javier Z. VERIFIED CUSTOMER
Awesome
8/28/2019
Dan Dufrenne. VERIFIED CUSTOMER
On time, courteous and chipper.
8/28/2019
Tim W. VERIFIED CUSTOMER
Adam was awesome and made an annoying flat tire a pretty simple experience.
Much appreciated!
8/28/2019
Curtis D. VERIFIED CUSTOMER
My car was in today for the works. I know my car needs brakes and I will take care of that tomorrow at your service department. In driving my car the engine light came on to check it soon. It was not on before bring my car to your shop. I will talk to the service advisor tomorrow once I bring my car in to get the brakes repair.
8/28/2019
Penny M. VERIFIED CUSTOMER
JJ was very courteous and had my car ready before requested
8/28/2019
Victor T. VERIFIED CUSTOMER
Excelente * * * * *
Thank you!
8/28/2019
Deanne T. VERIFIED CUSTOMER
Great service and finished earlier than promised!
8/28/2019
Luis L. VERIFIED CUSTOMER
Service not complete
Service not good
Service in Ford of upland bad
Service in Ford of chino Hills Worst
Luis L
8/27/2019
Nancy P. VERIFIED CUSTOMER
I came in with a perfectly working car and had an oil change that resulted in my car to malfunction. Returned and got no answers but everything is fine. I know my car and how it drives I know something is wrong after coming to Ford. If the company does not provide great services to other vehicles such as GMC then don't provide services to them. I will be returning to get answers from specialist.
8/27/2019
Alfredo M. VERIFIED CUSTOMER
I keep bringing my fleet car there for service only because it is a Ford dealer. However, the service is as slow as it can be. Yesterday; it took 3 hours to switch 4 new tires and an oil change (I think that is ridiculous & absurd)
I always hear excuses that the service department is under~staffed, which is hard to believe based on the type of business you are.
The shop should be called SLOW LANE instead of what it is called right now.
Sincerely,
Alfredo