she well knows her customers, workers like that makes us feel appreciated and welcomed
8/10/2019
Raschelle H. VERIFIED CUSTOMER
She was friendly and efficient
8/10/2019
Fernando N. VERIFIED CUSTOMER
I am happy to deal with Michelle.
8/10/2019
Luis B. VERIFIED CUSTOMER
Michele is always helpful and professional. she gets you and out as fast as she can with getting what you came in for.
8/10/2019
Pat,Lourdes Q. VERIFIED CUSTOMER
Joshua Newman was very professional and very good at what he does. We had in the past very bad experience with Chino Hills Ford but I must say this time was very nice. Took a little more than expected in time but it was a busy day.if you hire nice people like Joshua your customer service will always be super! Thank you Joshua for your help. We will always ask for Joshua to assist us. Great job!
8/10/2019
Cheryl S. VERIFIED CUSTOMER
Thank you Raudel for handling all my concerns with my 2010 Lincoln MKS. Thank you for washing the car, also! Added perk.
8/9/2019
Kristina B. VERIFIED CUSTOMER
I specifically appreciated: the easy drop off and pick up; clear communication; and you guys being finished with my car early when I asked; and friendly service by your staff.
8/9/2019
Joe V. VERIFIED CUSTOMER
Well treated,very nice
8/9/2019
Della M. VERIFIED CUSTOMER
Really helped me out with the warranty on my Fiesta. Thanks.
8/9/2019
Robert H. VERIFIED CUSTOMER
Excellent service as usual
8/9/2019
Ron W. VERIFIED CUSTOMER
Humberto Lopez provides professional service for the continued recall campaign repairs of my 2012 Ford Focus. Mr. Lopez’ efforts and expeditious repair and return of my vehicle made the (continued) mechanical maladies almost tolerable. Again, Mr. Lopez’ professionalism is greatly appreciated.
8/9/2019
Michel W. VERIFIED CUSTOMER
Great experience. Great people. Joe the shuttle driver was the best and George was terrific. Looking forward to going back. Thanks to them and all those working behind the scenes
8/9/2019
Roberto G. VERIFIED CUSTOMER
Michel Palmer has awesome customer service she was very attentive even tho i didn’t have an appointment she made sure I wasn’t left out and kept keeping me up to date.
8/9/2019
Tyler P. VERIFIED CUSTOMER
The experience was excellent!
8/9/2019
Rhashann M. VERIFIED CUSTOMER
Excellent Service! Quick, Efficient and Friendly . Thank You.
8/9/2019
Alshun F. VERIFIED CUSTOMER
Awesome guy always willing to help you. Great customer service knows me by name and offers advice when possible.
Special shout out to Jacob in the parts department you have truly two team members that have great customer service skills.
8/8/2019
Olivia K. VERIFIED CUSTOMER
Came in at 1110am with out an appointment as my car was acting up. She acknowledge me and had the techs get right on what she thought was the problem. She was RIGHT! They had my car in and out in a reasonable amount of time! I was happy.
8/8/2019
Greg S. VERIFIED CUSTOMER
Michelle was very helpful in getting the service done
on my vechile on a timely manner. She exhibits
a sense of urgency and emphaty to customer’s concerns, a quality
often not found in a service advisor.
8/8/2019
Dave E. VERIFIED CUSTOMER
Michelle has always taken great care me in providing outstanding service. That’s one of the main reasons I use Your dealership for service