Adam is always very helpful and has a great attitude
7/12/2019
Crisanto E. VERIFIED CUSTOMER
Adam Swain is a rock star!!!
7/12/2019
Dave L. VERIFIED CUSTOMER
Michele is always great to work with!
7/11/2019
Juan R. VERIFIED CUSTOMER
Good and friendly service.
7/11/2019
Kenneth D. VERIFIED CUSTOMER
This was a complex service issue, Jessica was more than understanding and accommodating. I truly appreciate how she understood how inconvenient this 2 1/2 repair process impacted us.
7/11/2019
Dylan M. VERIFIED CUSTOMER
Josh is one cool dude, very helpful and up front. No games played with josh. Definitely will be continuing my service with chino hills ford and josh! 10/10 experience!!!!
7/11/2019
Kathy G. VERIFIED CUSTOMER
Michelle, Adam and Josh always take great care of me and your dealer has the cleanest nicest, bathroom ever, lol. I’m always happy at your dealer. Thanks.
7/11/2019
Errol C. VERIFIED CUSTOMER
Humberto keep me up to date on my car. Great person to work with. Great job
7/11/2019
David B. VERIFIED CUSTOMER
Professional and prompt
7/11/2019
Jason A. VERIFIED CUSTOMER
Great Service! Very informative and communicative.
7/10/2019
Gregory F. VERIFIED CUSTOMER
I always receive good service at Chino Hills Ford
7/10/2019
David G. VERIFIED CUSTOMER
Thank you for the service, that was Performed on my truck. Extremely pleased.
7/9/2019
Hannahleah O. VERIFIED CUSTOMER
I have brought my car in more than once for the same issue and they still haven't addressed it. It is incredibly frustrating to be treated like I do not know what my car is doing when I am the one driving it every day. At this point, I will probably find a different ford dealership to deal with my maintenance.
7/9/2019
Larry R. VERIFIED CUSTOMER
I was totally satisfied with my experience with the service department and thanks to Jessica for calling me when my vehicle was ready.
7/9/2019
Kevin T. VERIFIED CUSTOMER
They didn’t do tire rotation because they couldn’t unlock the wheel. Josh called me that they wouldnfigure it out but when I picked up the car, he just said it was locked. So I basically paid for an incomplete package.
Also asked for a car wash when I dropped it off and a week later it wasn’t washed. I had to ask again when I picked it up for a car wash. If it only takes 10 minutes then why didn’t you guys wash it the entire week you had my car?
7/9/2019
DOMINIC M. VERIFIED CUSTOMER
Awesome Team working for Ford each time has.been the best experience through a dealer ever. Thanks Ford of Chino Hills!!!
1/28/2017
CATHERINE A. VERIFIED CUSTOMER
the fast lane seems to be much better than the last time I used it.
1/17/2017
GILBERT J. VERIFIED CUSTOMER
You guys are fast,pleasant experirnce
1/16/2017
JOHN S. VERIFIED CUSTOMER
Was rather suprised that they got my truck finished as quick as they did. Was waitting for the shuttle and before it got back, I was advised that my truck was almost finished. Only took about 2.5 hours. I did spend some time looking on the lot. So it was bot that bad.
1/15/2017
JAMES G. VERIFIED CUSTOMER
I was told by her that I needed a part that was causing a problem with another part according to the gentleman next to her that wasn't the case so not sure if she's trying to sell me apart I didn't eat or not