Service Advisor Josh Newman was very thorough. Josh and Paul (tech) we're able to resolve a problem with my Sync 3 system by doing a master recovery. I am completely satisfied. What I really appreciated about Josh's service was his follow-up phone calls throughout the day. I believe customers appreciate phone call updates so they know the car is still being worked on and they haven't been forgotten. When I come back for service I plan on dealing with Josh in the future. I will ask for him.
12/29/2016
ADOLFO B. VERIFIED CUSTOMER
A other Ford dealer that wants to rip people off
12/28/2016
REED R. VERIFIED CUSTOMER
My hood wasn't completely shut and I had to pulll off the 71 to shut it. That's absolutely unacceptable especially for a dealership. I'll never be back! Moreover, I was there because my door handle broke and my vehicle is only a couple years old which is ridiculous. Ford wanted about 500 and another four hours of my time to fix. No thanks. I'm sorry to say but the correct answer is never buy American because, once again, I get an inferior product. Don't contact me again. This is the last time I give you free advice.
12/28/2016
MAURICIO R. VERIFIED CUSTOMER
Very Professional!!
12/28/2016
DIANNA R. VERIFIED CUSTOMER
Your represenitive was very friendly to approach and listen as I explained the problem of my car . Did not make me feel that I did not know what I was talking about
12/28/2016
VIVIAN M. VERIFIED CUSTOMER
I was helped by Adam Swaim and he was very helpful and made the service experience a pleasure. He was courteous and had my car done when he said it would be ready and called to let me know what was going on. Thank you.
12/28/2016
LEO G. VERIFIED CUSTOMER
F**KEN GREAT!
12/28/2016
ANA C. VERIFIED CUSTOMER
Satisfied????
12/27/2016
MARTIN P. VERIFIED CUSTOMER
I was very pleased with the service. Thanks to Josh the orders writer and George the shuttle driver . I was visiting from out of town and was very thankful that Josh could work me to the schedule so I could have my truck looked at.
12/27/2016
BRIGID E. VERIFIED CUSTOMER
Jessica went out of her to accommodate me. Very pleasant to deal with with.
12/27/2016
SERGIO M. VERIFIED CUSTOMER
Josh, was 100% right on with all the information provided. He constantly sent updates on my vehicle and delivered it as promised. Excellent customer service!
12/26/2016
MARY C. VERIFIED CUSTOMER
My service writer JJ was great and very helpful
12/25/2016
RONNELL H. VERIFIED CUSTOMER
The service was satisfactory, but no one called to notfy us that the part was in. I had been for three weeks to get it fixed.
12/24/2016
RICK N. VERIFIED CUSTOMER
She did a good job checking on me and my vehicle.
12/24/2016
MELISSA B. VERIFIED CUSTOMER
I had to call several times for an update on my car... and Everytime was put on hold!!! Then he said he will call me back but never did.. thus, I called back again to find out information on my car.
12/24/2016
BRITTANY S. VERIFIED CUSTOMER
Excellent service. Very pleased.
12/24/2016
STEVE M. VERIFIED CUSTOMER
Excellent service! Very nice n professional service writer.
12/24/2016
NICK T. VERIFIED CUSTOMER
Jessica, did an excellent job. She was very thorough and got me out really quick.
12/24/2016
JONATHAN U. VERIFIED CUSTOMER
Jessica Baker was absolutely wonderful, forth right and honest with me regarding my vehicle. I appreciate her assistance and help.