He was courteous & mechanic fix my tail light in 45 min & my vehicle is Toyota.
12/6/2016
LORRAINE C. VERIFIED CUSTOMER
The experience was pretty good. The wifi helped to entertain my baby/toddler. So I was able to get some work done online.
One other thing that happened, I have left my wallet at home. I wasn't sure what to do. Since the baby hates, I mean HATES the car seat. She's still sitting facing back and I know she doesn't like that. She'll scream most of the ride. So I wasn't looking forward to the ride home. Then my husband said, can I pay over the phone? I asked Andy, & he said yes. It was a blessing. Maybe everyone can pay over the phone but you don't know how much that meant to me. Saves me from driving home and back to the service, then back home again. Who knows if I would want to come back after the screaming. Most likely not. So thank you, have my business.!
12/6/2016
CATHERINE G. VERIFIED CUSTOMER
Adam gave me great personal service. I wil definitely be back.
12/5/2016
JOHN K. VERIFIED CUSTOMER
Adam is an excellent service manager he does a great job very professional always on time and will bend over backwards to keep the customer happy he's a good man and an asset to your business.
JOHN K
12/5/2016
CHRIS C. VERIFIED CUSTOMER
Alan did a fantastic job of handling my service request on Sunday.
12/5/2016
ED B. VERIFIED CUSTOMER
Everything is great accept I keep getting these emails from you after ever time I have anything done there. I understand but 3 emails a day for 6 days? same email? not cool. Please have someone fix this so once the "survey" is done it won't send anymore.
Thanks
Edd ****
12/4/2016
SOPHIA M. VERIFIED CUSTOMER
Always a good experience with Ford service
12/4/2016
HECTOR H. VERIFIED CUSTOMER
Great customer service
12/4/2016
JOSLYN S. VERIFIED CUSTOMER
Adam Swaim made it a pleasure spending my money at Chino Hills Ford. He was both professional and personable.
12/3/2016
RONNIE V. VERIFIED CUSTOMER
Done right on time!
12/3/2016
ISMAEL L. VERIFIED CUSTOMER
Jairo Jasso was one of the best customer service representatives I've ever had in my life. Can't wait to go back to service my vehicle. Well mannered and respectful human being. Not to many in this world let me tell you. One love ford. Thanks for such a great experience
12/2/2016
ANDREW H. VERIFIED CUSTOMER
Adam was very professional in presenting what work needed to be done. In addition, what order
to perform services in the future...
Thanks
12/1/2016
BEN R. VERIFIED CUSTOMER
Very courteous and was done quickly.
12/1/2016
CORINNE M. VERIFIED CUSTOMER
Excellent customer service.
12/1/2016
RAYMOND D. VERIFIED CUSTOMER
Great service
12/1/2016
ROBERT R. VERIFIED CUSTOMER
Very friendly
12/1/2016
AMY L. VERIFIED CUSTOMER
Love chino hills Ford and all the people! Such a pleasure every time I come in
12/1/2016
DENNIS G. VERIFIED CUSTOMER
Took time to get approval for service from extended warranty company because I purchased from another ford dealer.