Great service as usual. We drive all the way from Rancho Cucamonga for service because we like Chino Hills Ford so much.
11/6/2016
RICK R. VERIFIED CUSTOMER
The service was fast and Joshua was very helpful!
11/5/2016
CHRISTINA G. VERIFIED CUSTOMER
It was a pleasure working w/Adam today, he is the apedemy of what customer service should be! Compared to the other employees checking in customers I felt fortunate to have got Adam as they seemed like robots just going through the motions.....thank you again Adam, you rock in your role at Chino Hills Ford! I will only ask for you in my future car service needs. Chino Hills Ford you need more employees like Adam!!!!!!
11/5/2016
JEFFREY J. VERIFIED CUSTOMER
JJ did an awesome job.
11/4/2016
JOSEPHINE M. VERIFIED CUSTOMER
Excellent service as always
11/4/2016
KEVIN G. VERIFIED CUSTOMER
Thank you for the friendly and efficient service.
11/4/2016
RON R. VERIFIED CUSTOMER
Joshua is great and friendly.
11/4/2016
BARRY S. VERIFIED CUSTOMER
Very professional service,completed the work quickly
Thank you!!!
11/4/2016
AZEDDINE O. VERIFIED CUSTOMER
Great experience
11/4/2016
RAY C. VERIFIED CUSTOMER
Fully satisfied on extended pick up time(7:00pm).
Email communication on status is timely and accurate, fully satisfied.
Check in write up is a different car info when pass to service advisor. Check in process got delay due to write up mismatch.
Over all, satisfied with CHH Ford customer services.
11/3/2016
SHIRLEY M. VERIFIED CUSTOMER
Johnny was very helpful. I live in Los Angeles & it's worth my travel for this specific Ford dealer met my expectations to the fullest. Johnny is an excellent asset to the company. He delivered everything I needed for my car. EVERYONE is excellent! And.....they are very courteous. Very seldom we see this act nowadays. THANK you C.H. Ford ¡
11/3/2016
ANGEL L. VERIFIED CUSTOMER
Very good job
11/3/2016
JENNIFFER G. VERIFIED CUSTOMER
I was happy with the great service from Johnny. I was in and out fast and I asked just to leave my car there to pick it up later. I then a call that it was done; they even fixed a recall I didn't know I had and it got washed at no charge. I am thrilled. I'll be back in about 3-4 months for my next oil change.
11/3/2016
RAUDEL M. VERIFIED CUSTOMER
Great service
11/2/2016
DIANE B. VERIFIED CUSTOMER
I never met Joshua, so I can't provide any feedback on him. There was very little accountability in this department, and even less follow-through. The only person that attempted to help was JJ.
11/2/2016
GARRETT D. VERIFIED CUSTOMER
Great work. Thank you
11/1/2016
JOHN B. VERIFIED CUSTOMER
Rather pricey to change coolant otherwise perfect service, and work done.
10/31/2016
LORRIE M. VERIFIED CUSTOMER
Johnny has been my service writer for a number of years. He is honest, knowledgeable, proactive, courteous and I don't have question the quality of work. I consider him a great asset to Chino Hills Ford and look forward more years of great service.
Sincerely,
LORRIE M
10/30/2016
JULIE A. VERIFIED CUSTOMER
This was my first time bringing in my car for service. Everyone was very friendly and helpful.