Adam is Amazing.
Mmt only complaint it my tire lock was not returned to me now I have to purchase a new one UNFAIR and IRRESPONSIBLE.
but I'm not saying I's Adam's fault it was the service person's negligence.
7/7/2020
Kathy M. VERIFIED CUSTOMER
It wasn’t completely fixed after being there for 2 months. I had to bring it back for another week.
7/6/2020
Adam H. VERIFIED CUSTOMER
Jessica is awesome. i continue to bring my car in due to her. Always takes care of me and my truck. Will be going back to her when I need my brakes done
7/6/2020
Robert T. VERIFIED CUSTOMER
Thank you so much for your help! The pick up/drop off option has been such a help.
7/6/2020
Michael B. VERIFIED CUSTOMER
No one called me Friday. No one returned my call on Friday. Closed on the weekends; apparently, no one has keys to anything an now I have to call in late to work on Monday to come pick my truck up. And, I don’t even know if it’s actually done. So, I am incredibly dissatisfied with my experience.
7/5/2020
Michelle V. VERIFIED CUSTOMER
Jessica and all on the service front line are professional and kind.
7/5/2020
Louie C. VERIFIED CUSTOMER
This is not the first time I’ve had this issue with my truck but I was told they could fix something they can’t see. My truck has left me stranded three times there is something going on with my truck they can’t find anything wrong when I asked to talk to the manager he was no where to be found
7/5/2020
Mclenard M. VERIFIED CUSTOMER
It has been a pleasure great service
7/4/2020
Jeremy H. VERIFIED CUSTOMER
I called for a price over the phone and was told for an oil change and fuel filter replacement it would cost $150. When my wife came in she was told it would cost $380. This is unacceptable when I explained to the female over the phone the year make and model of my truck. I took my truck down the street and they charged me $187 for the service. I’ll never come back here again. I’ve purchased a vehicle there and had three vehicles serviced there. Poor customer service.
7/4/2020
Mary Ann. VERIFIED CUSTOMER
Jessica is a great service person, helps to get the job done as fast as possible for me.
7/4/2020
James H. VERIFIED CUSTOMER
Handled my service fast and efficiently. Service advisor was nice and helpful.
7/4/2020
Daniel F. VERIFIED CUSTOMER
Joshua once again made this a great experience. He is always courteous and extremely knowledgeable. I am always kept informed on the status of my vehicle. I’ll definitely keep coming back...
7/4/2020
Jianinna V. VERIFIED CUSTOMER
Jessica Baker was very helpful and gave a great customer service!
7/4/2020
Andiamo A. VERIFIED CUSTOMER
Would of thought if in for maintenance that you would have topped off all fluids like window washer and radiator was not done not satisfied with service. I don’t know if we will use you any longer Citrus Ford said they will do all of that. Also we picked up the Van and noticed the low tire light was one I would expect you to check that also both Pep boys and Firestone do it all.
7/4/2020
David A. VERIFIED CUSTOMER
Great customer service and letting me know the status when my truck is completed
7/3/2020
Bert B. VERIFIED CUSTOMER
Thank you!! The service and thee staff are excellent. Thanks to Adam he is the pro.8
7/3/2020
Eugenia A. VERIFIED CUSTOMER
Amazing costumer service. They are always so helpful and nice.
7/3/2020
Maria G. VERIFIED CUSTOMER
I was very well taken care of by Rios
7/3/2020
Daisy E. VERIFIED CUSTOMER
Went above and beyond to ensure a positive experience was had at chino hills ford.
7/2/2020
Maria J. VERIFIED CUSTOMER
Josh and the Team provided great customer service.
Thank you,
John H Jimenez