Great personality. Good follow up skills and an assist to Chino Hills Ford.
8/19/2016
RAMOGI H. VERIFIED CUSTOMER
Johnny provided very good service. He went above and beyond.
8/19/2016
ROGER R. VERIFIED CUSTOMER
Very smooth and seamless. I was pleased with the personnel and the work done by the service people. This an outstanding dealership.
8/19/2016
ANDREW K. VERIFIED CUSTOMER
JJ gets a ten. Always friendly, accurate and reliable.
8/18/2016
TINA L. VERIFIED CUSTOMER
Our service agent was awesome he was very helpful polite and friendly a very welcome surprise
8/17/2016
SEANDRICK D. VERIFIED CUSTOMER
Excellent.
8/17/2016
KAREN T. VERIFIED CUSTOMER
Great service. Was in and out in record time! Thanks so much!!
8/16/2016
DENNIS F. VERIFIED CUSTOMER
He should have looked my account showing a nice credit balance
Based on prior service. He merely shrugged his shoulders and said your company doesn't allow it.
Not a happy camper
8/16/2016
RAYMOND D. VERIFIED CUSTOMER
I brought my vehicle in to have two services performed. Only one service was performed. I returned within 15 minutes. The original service writer noticed me and said he would be with me shortly. 20 minutes later another employee noticed I was standingin the heat and asked to help me. The second service was then performed. I am not sure what CHF teaches its personel. Take care of a come back clients or finish currents tasks first and then assist customers with a potential issue.
8/16/2016
DAVE D. VERIFIED CUSTOMER
Service was great thanks
8/16/2016
ALBERT B. VERIFIED CUSTOMER
Thanks
8/16/2016
FELIX G. VERIFIED CUSTOMER
Adam did a great job, especially since I got their late. Great job
8/15/2016
KEVIN B. VERIFIED CUSTOMER
Adam did a great job explaining all services provided, gave great update, offered shuttle, called for updates, gave options and made sure car was ready on time. I true professional and really cared about job to provide excellent service.
8/14/2016
FRANK Z. VERIFIED CUSTOMER
The Works service was done quickly, and my car was washed too. Excellent service. Will return when in the area.
8/14/2016
TIM C. VERIFIED CUSTOMER
Excellent service, thanks again!
8/14/2016
CEZAR O. VERIFIED CUSTOMER
What can I say....awesome job...exceeded my expectations....asked to have my old parts put in trunk....for some reason the tech did not do it....had to come back the next day to get them....like they say " trust but verify"....keep up the good work
8/13/2016
ELAINE K. VERIFIED CUSTOMER
I came in for an oil change and was very satisfied with Aguilar, Virgilio, who handled my paper work, recommendation was made without any pressure towards getting a few things done on my car which I took care of one of the items. The work was done and I didn't have a long wait. Overall, I was pleased with the service provided.
8/13/2016
MARILOU V. VERIFIED CUSTOMER
Tried charging me double what I was quoted for the service to be done. I took my car and left. Will no longer be having any services done at Chino Hills Ford!
8/13/2016
RICK J. VERIFIED CUSTOMER
Thank you
8/13/2016
JIM S. VERIFIED CUSTOMER
JJ was very professional (except for the Ford emblem on his shirt). stood behind the repair and made everything right. couldn't have asked for anything more. I'll be back.