He was helpful. I do wish they would come out to the customer when you pull up/arrive instead of making us go in just to go back out to show them the problem.
10/10/2023
Kathy H. VERIFIED CUSTOMER
Great customer service. Victor was great
10/10/2023
Andrew V. VERIFIED CUSTOMER
Victor was great very polite and very helpful
10/10/2023
Paul C. VERIFIED CUSTOMER
Good service
10/10/2023
Philip G. VERIFIED CUSTOMER
Victor was great with me, this my first visit to the Germain Honda Service Department. My vehicle was delivered to me in less than the expected time and I was left completely satisfied.
10/10/2023
Robert B. VERIFIED CUSTOMER
Excellent work and facility
10/10/2023
Kenneth P. VERIFIED CUSTOMER
I was more than satisfied with my service and will give Levi a good report
10/10/2023
Robin J. VERIFIED CUSTOMER
Mr Bustamante was very friendly, helpful & professional. He went over everything with me & I felt no pressure to do any additional work. I am thoroughly satisfied with the work done! It was a pleasure working with him.
10/8/2023
Mark H. VERIFIED CUSTOMER
Keep up the good work!
10/8/2023
Dave R. VERIFIED CUSTOMER
I was satisfied with the work that was done on my car. My service rep., Al, was nice to work with. My only issue was trying to get a Lyft ride back to the dealership to pickup my car. I called four or five times, and left two voicemails before someone in sales answered my call and walked down to Service to talk to David, the assistant manager. Once I talked with him, everything went well.
10/8/2023
Andrew B. VERIFIED CUSTOMER
Alfredo is more than a delicious Italian sauce, he is a scholar amongst men. Some may say he deserves to be gifted a brand new Honda Passport. Send surveys my way, high marks. Truly, in this crazy car market, a service advisor can make all the difference in staying with a brand. I appreciate Al’s assistance, integrity and honesty.
10/8/2023
Salatha T. VERIFIED CUSTOMER
Job well done thank you so much Nathan
10/8/2023
Joseph E. VERIFIED CUSTOMER
Very satisfied
10/8/2023
Jose D. VERIFIED CUSTOMER
Mr **** is an awesome advisor. Two-thumbs up for him.
10/8/2023
Robert W. VERIFIED CUSTOMER
I have gone in three times now for the same problem and haven’t had the vehicle fixed. Each time it’s something different and costly. I have had enough of giving second chance. Also what’s the point of paying for Honda care if it isn’t going to cover anything.
10/7/2023
Anthony G. VERIFIED CUSTOMER
Everything went just fine. Al has been my service advisor for quite some time. A1 individual!
10/7/2023
Roger F. VERIFIED CUSTOMER
I appreciate him taking the time to show me some features car had that were not showed to me when I purchased vehicle.
10/7/2023
Henry B. VERIFIED CUSTOMER
Long wait
10/7/2023
Charles S. VERIFIED CUSTOMER
Al is the best.
10/7/2023
Stacey M. VERIFIED CUSTOMER
Andree went above and beyond. I thoroughly enjoy working with him.