Viktor was the type of service advisor I would tell people to avoid. He accused me of not taking care of my my vehicle in order to try and sell me more maintenance I didn’t need. How foes a car with 28k miles need spark plugs and valve adjustments? Overall, I felt insulted, and as if he thought low of me. Maybe its because of my age, but there is no reason you should ever try to make someone feel bad to make a couple more bucks off someone. If the dealership wants to remain in good standing with their customers I recommend giving Viktor some retraining on customer service. He is going to ruin your dealerships reputation if he continues to berate people and try to guilt them into spending more money. I hope this review is recognized because I will make sure I never have to work with Viktor again, if I ever come back here for service.
9/27/2023
Ramon F. VERIFIED CUSTOMER
Great service
9/27/2023
Steven T. VERIFIED CUSTOMER
Levi was great. Made the service pleasant and informative.
9/27/2023
Roger K. VERIFIED CUSTOMER
As always… job well done and in a timely manner !
9/26/2023
Jana S. VERIFIED CUSTOMER
Levi was helpful with multiple issues that needed to be addressed. He was helpful, respectful, and kind. I appreciated his honesty.
9/26/2023
Larry K. VERIFIED CUSTOMER
Since Germain took over everything has been terrible. WE have owned Hondas for 40 years, but our next purchase will probably be either a Nissan or a Toyota.
9/26/2023
Roseanna D. VERIFIED CUSTOMER
Great customer service from Nathan as always.
9/26/2023
Steve C. VERIFIED CUSTOMER
Kudos to Alfredo. He's always helpful and thorough
9/26/2023
Karie C. VERIFIED CUSTOMER
Levi was fantastic overseeing my first visit to your location. I recently moved from the east coast and was concerned about finding a great advisor. He exceeded expectations. Please ensure my gratitude is extended for his service.
9/26/2023
Diane M. VERIFIED CUSTOMER
He was fabulous… I’d set up my future car check ups with him ????
9/26/2023
Monique G. VERIFIED CUSTOMER
LEVI IS THE BEST THANK YOU 10/10
9/26/2023
Kim H. VERIFIED CUSTOMER
Easy drop off and check in, appointment was quick and accurate, pickup and payment was smooth and easy.
9/25/2023
Bob B. VERIFIED CUSTOMER
Victor was upfront about everything that needed attention and it was completed in a timely manner. The loaner car was a great help.
9/25/2023
Larry S. VERIFIED CUSTOMER
Seems like 1 and a half hours to install a garnish molding is a bit excessive!
9/24/2023
Paul H. VERIFIED CUSTOMER
I was a walk in for a battery replacement. Victor got me in/out less than an hour. I really appreciate it his help on a Saturday.
9/24/2023
Denese R. VERIFIED CUSTOMER
I didn’t like how he was running a young employee down. I didn’t need to hear it and the complaints he had were ridiculous. He was as slow as the kid he ran down multiple times.