Victor was outstanding and so was the service team at Germain Honda. I’m from Colorado Springs, Colorado and I took my vehicle to Mike Maroone Honda and they were unable to fix my 2023 Honda Accord Hybrid Touring. I really thank Germain Honda for addressing and fixing my service update issues.
9/20/2023
John P. VERIFIED CUSTOMER
Too expensive
9/20/2023
Matt B. VERIFIED CUSTOMER
Nathan was great
9/20/2023
Rene C. VERIFIED CUSTOMER
Your service team were professional and courteous.
9/20/2023
David E. VERIFIED CUSTOMER
Victor must get an increase in pay
9/20/2023
Cheryl V. VERIFIED CUSTOMER
They were able to work me in immediately. Always helpful.
9/19/2023
Jason R. VERIFIED CUSTOMER
All I ask is for someone to return my text when I text the message that was sent to me saying, “respond to this text with any questions and I will respond. Also, I left a voicemail on the voicemail prompt and no one returned it. I had to call in on the day I was scheduled to pick-up my car to see if it was ready and get a status update and that wasn’t from my service advisor.
9/19/2023
Mary S. VERIFIED CUSTOMER
Nathan is always a professional. He explains the repair plan and gets it done. I appreciate his kindness and sense of humor.
9/19/2023
Patricia A. VERIFIED CUSTOMER
Alfredo has taken exceptional care in making certain that my Honda is a safe and functioning vehicle for the past 4 years. I could not ask for better service. He is so patient about explaining what needs to be done and why. Germain Honda is fortunate to have him as part of their team.
Patty A. In Peoria
9/19/2023
Lavonne C. VERIFIED CUSTOMER
Nathan was very courteous and so kind and helpful!!
9/19/2023
Marleen M. VERIFIED CUSTOMER
Andree was incredibly professional, helpful and very informative throughout the process and answered all my questions.
9/19/2023
Greg R. VERIFIED CUSTOMER
My cabin filter was not checked and was in need of replacement when I returned home and checked it. The vehicle report given to me was someone else’s vehicle and not mine. I never got a vehicle inspection report. I am very dissatisfied with everything.
9/19/2023
Shaun W. VERIFIED CUSTOMER
Friendly, complete and transportation home and back to get the car was provided as promised!
9/18/2023
Jenifer B. VERIFIED CUSTOMER
Andree took very good care of me and communicated with me throughout my services being done.
9/18/2023
Ramon F. VERIFIED CUSTOMER
Nathan the service writer was great!
9/17/2023
Beth S. VERIFIED CUSTOMER
Andre always made sure everything is good
9/17/2023
Dana C. VERIFIED CUSTOMER
Levi was great! Very helpful and accommodating.
9/17/2023
Taun R. VERIFIED CUSTOMER
Levi takes excellent care of his clients.
9/17/2023
Armando /. VERIFIED CUSTOMER
Andre is completely honest. Told me for my oil change would would be an 1.5- 2 hours and it was spot on at 1.5 hours. Even offered me tacos. I’ll be coming back as long as he’s my service guy. Deserves a raise.
9/17/2023
Tim S. VERIFIED CUSTOMER
Andree is an amazing service writer. I trust him with all my service needs. He is straightforward and I appreciate that about him. He has great rapport and I call him personally to handle all my servicing needs.