Thank you Andree, for the great service.
The Myers
8/28/2023
Mark E. VERIFIED CUSTOMER
Andre and Dave are great!
8/28/2023
Deborah And. VERIFIED CUSTOMER
Thank you for all of your help getting our car back in working order again.
8/28/2023
Nancy . VERIFIED CUSTOMER
Not much worse than running out of battery power when the weather was as hot as Friday! I called Victor who is THE BEST and asked him what it meant when my engine would grind when I tried to start it, and he immediately said it was the battery and to come on in on a Friday at 3:30! This is why I love Germain Honda! Not only are they so close to Surprise but Victor takes care of his and the Dealership's customers!
8/27/2023
Edwin V. VERIFIED CUSTOMER
Professional, courteous, and promt.
8/27/2023
Bradley H. VERIFIED CUSTOMER
The prices are out of control. $150 dollars for an oil change is taking advantage of people. We will never be back in the dealership to get our Honda serviced there again. I hope you guys are proud of the prices you charge.
8/27/2023
Kathy H. VERIFIED CUSTOMER
Nathan is always very helpful and helps me understand the needs of my car.
8/26/2023
Laura G. VERIFIED CUSTOMER
Great customer service by Levi. Thank you!
8/26/2023
Sherri B. VERIFIED CUSTOMER
David service manger and victor took great care of me they handled all the repairs . Very happy thank you so much Sherri B
8/26/2023
James K. VERIFIED CUSTOMER
Appreciate the honesty thank you
8/26/2023
Susan M. VERIFIED CUSTOMER
Al is always fantastic! Thank you again! The air is nice and cold now!
8/25/2023
Jennie G. VERIFIED CUSTOMER
Levie apologize for over seeing the service for the belt needed and also stated that the engine oil was administered but the service people didn’t reset the sensor which showed the oil was at 15 percent. I felt pleased all was taken care of. He said it was an honest mistake.
8/25/2023
Jennifer B. VERIFIED CUSTOMER
Andree was so kind and helpful! He went above and beyond in helping me repair my car at a decent price. He arranged for a Lyft driver to take me to and from the dealership while my car was being worked on. While I didn’t have an appointment set, they fixed my car and replaced tires so quickly. Thank you, Andree and Surprise Honda for another great experience!
8/25/2023
Nora K. VERIFIED CUSTOMER
Victor was very kind and forth coming about my vehicle.
8/25/2023
Shirley G. VERIFIED CUSTOMER
Thank you for the opportunity to tell you that Alfredo took great care of me and our van. He had all the paperwork ready when I arrive for the appointment. He reviewed with me what we had discussed over the phone and asked if there was anything additional I wanted to discuss. He gave me an estimated time for when the service would be completed, and it was ready for me before the promised time. The van was washed and pulled up to the service area when I arrived. He reviewed the final paperwork with me, made sure I didn’t have any questions, handed me the keys, and I was on my way.. Alfredo was welcoming, courteous, professional and true to his word. We have our van serviced at Germain Honda because they take great care of us, as well as our automobiles. A shout out to Dave **** for running such a great service department!
8/25/2023
Aileen N. VERIFIED CUSTOMER
Good work done.
8/25/2023
Mark P. VERIFIED CUSTOMER
I will never be back at your place you have lost a customer for life and Honda has also lost a customer for life.
8/24/2023
Annette M. VERIFIED CUSTOMER
Andree was extremely helpful in helping to find out what parts of the service were under warranty. He kept me informed all along the way.
8/24/2023
Rosemary M. VERIFIED CUSTOMER
Great to have Andree as my servicing manager. He did a great job of keeping me informed, arranged for a Urber. No muss, no fuss.