I always ask for Al. He’s friendly and always explains things well. If I’m not sure what he said, he’s very patient and takes his time telling me again
8/4/2023
Helga R. VERIFIED CUSTOMER
Alfredo is great! I’ve been coming here for 5 years and he always provides the best service possible.
8/4/2023
Sara B. VERIFIED CUSTOMER
Fingers cross that the software update fixes things. Always a great experience. Thank you Nathan!
8/4/2023
Louis B. VERIFIED CUSTOMER
Fast friendly service.
8/3/2023
Barbara L. VERIFIED CUSTOMER
Great.
8/3/2023
Juan A. VERIFIED CUSTOMER
Great service time
8/3/2023
Richard B. VERIFIED CUSTOMER
Andree is a competent and professional guy who understands the importance of customer satisfaction.
8/3/2023
Lidia A. VERIFIED CUSTOMER
Al was very friendly and knowledgeable, he listened to my concerns.
8/3/2023
Balu S. VERIFIED CUSTOMER
Alfredo is a thorough professional. It’s a pleasure to work with him
8/3/2023
Chris S. VERIFIED CUSTOMER
I had a small crack on my windshield for a long time, but I noticed it was much bigger upon picking up my truck. My windshield wipers were also upside down. I'm guessing they must have taken them off for some reason, but they put them back on flipped upside down. I'm currently having issues trying to get them off to turn them back the right way.
8/3/2023
Vaughn H. VERIFIED CUSTOMER
He was totally professional. A very nice fellow!
8/3/2023
Marina G. VERIFIED CUSTOMER
Alfredo it’s an extraordinary employee that went out of his way so that I would feel comfortable with my decision and with the service that he was offering for my car.
I will definitely go back to your location for service.
8/3/2023
Allison L. VERIFIED CUSTOMER
I had work done on my ac last month and the same problem accured. It should have been covered under warranty. Please have someone call me
8/3/2023
Andrew N. VERIFIED CUSTOMER
Great job by alfredo bustamante!
8/3/2023
Dan D. VERIFIED CUSTOMER
Andree helped me alot by getting my car and completed quickly.
8/3/2023
Larry T. VERIFIED CUSTOMER
Victor Morales was very attentive to my requests. Him and the service team did a great job in a timely manner.
Thank you!
8/2/2023
Deserae B. VERIFIED CUSTOMER
Andre is always helpful. I had to take my sons car back for the third time this time to address the splash guard from the underbody. We were told even though it should be documented a Germain Honda service technician if splash guard was removed. It was not and that there could not be any verification of hat we were at fault. Ultimately I paid the fee of 116 dollars to have it put back on. David service manager did not offer any resolution and was quite rude given the prior circumstances of waiting almost a year for a part to be replaced and now this issue
8/2/2023
Rich R. VERIFIED CUSTOMER
The best thanks rich
8/2/2023
Sharon J. VERIFIED CUSTOMER
Alfredo Bustamante was very pleasant and helpful. I was happy that I just needed a battery and new brake fluid!
8/2/2023
Sharon S. VERIFIED CUSTOMER
Victor was very helpful getting me a new battery. Very efficient.