Simply the best wonderful man to have on your side we truly do appreciate his honesty and his help he one of the best if not the best that works for Germaine Honda when it comes to service advisor. Thank you very much.
7/18/2023
Joan M. VERIFIED CUSTOMER
Victor Morales is an excellent advisor. I went with my 3 year old daughter to service the vehicle and they got it done super quick. Victor morales went above and beyond to get my car serviced correctly and efficiently.
7/17/2023
Arleene S. VERIFIED CUSTOMER
The part they replaced is still causing the same problem
7/17/2023
Robert P. VERIFIED CUSTOMER
Al has always taken good care of my cars. The simple service was taken care of and got me back on the road.
7/16/2023
Jacqueline P. VERIFIED CUSTOMER
Great customer service
7/16/2023
Linda C. VERIFIED CUSTOMER
Everything that needed to be done was taken care of, including an estimate of future repairs that will be required. I appreciate the temporary repairs that were done so I can feel comfortable driving my car until that time.
7/16/2023
Nick S. VERIFIED CUSTOMER
Victor is an incredible asset to your organization and was very kind/helpful. Victor embodied excellent customer service; you should definitely give him a raise!
7/16/2023
Mary S. VERIFIED CUSTOMER
Not told I needed a belt that could brake at any time until I want to pick up my car
7/16/2023
Angel C. VERIFIED CUSTOMER
Very courteous young man. Nathan **** kept me informed every step of the way. If I could only do business with him, I would be 100% satisfied! I hope he never leaves the Surprise Honda Dealership.
7/16/2023
Kathy W. VERIFIED CUSTOMER
Alfredo was able to fit me in today for an appointment before our road trip. He was very helpful.
7/16/2023
Laurel D. VERIFIED CUSTOMER
Alfredo is very thorough in his explanations about the recommened services and answers all of my questions patiently. He is the best!
7/16/2023
Estela L. VERIFIED CUSTOMER
Very helpful and knowledgeable.
7/15/2023
Gary D. VERIFIED CUSTOMER
Overall a good experience. Timely and professional.
7/15/2023
Joe U. VERIFIED CUSTOMER
Work was not performed as planned. Took 3 trips to get speaker replaced. Instead you focused on other items I did not request such as the courtesy inspection which came back at over $2000 plus dollars in repairs. I have found someone else who will do the repairs for significantly less. Had numerous issues getting hold of adviser either my phone or at the dealership.
This experience was very poor
7/15/2023
John M. VERIFIED CUSTOMER
See submitted commentszz????
7/15/2023
Lisa W. VERIFIED CUSTOMER
Alfredo is awesome! Always very personable
7/15/2023
Joeseph M. VERIFIED CUSTOMER
Great Services
7/15/2023
Robert C. VERIFIED CUSTOMER
He did a good job. The only thing I’d point out is if one gets a call that their vehicle is ready, it should be sitting there ready to depart.
7/15/2023
Rasheed B. VERIFIED CUSTOMER
Victor is awesome and did a great job
7/15/2023
Barbara L. VERIFIED CUSTOMER
Victor was professional and provided prompt service. Thanks Victor.
Barb Lenards