Professional, considerate and efficient individual. I was very satisfied working with AL.
7/8/2023
Alex D. VERIFIED CUSTOMER
Levi did a great job. He went beyond his normal job duties to make sure my car was serviced in a timely manner.
7/8/2023
Joe R. VERIFIED CUSTOMER
Nathan is an excellent advisor, always greets and welcomes clients, makes the process smooth and always keeps me advised on any service recommendations.
7/8/2023
Keith V. VERIFIED CUSTOMER
The service was accomplished as expected. The one concern I have I why there is a $20+ charge for shop supplies for changing the fluid in the transmission and brakes. There is a charge for the fluid and gaskets. Can’t image you used $20 of tape, wire etc. The price quoted doesn’t include the charge. the other concern is the check out process. I could see my vehicle in the pickup area over 40 minutes prior to me checking out. The text notice I received while driving home.
7/7/2023
Jeanine M. VERIFIED CUSTOMER
Excellent customer service, reasonable pricing, and efficient in handling all aspects of my repairs.
7/7/2023
Suzan S. VERIFIED CUSTOMER
Great job ????
7/7/2023
Kari D. VERIFIED CUSTOMER
Nathan is the best and everything went smoothly
7/7/2023
Mary T. VERIFIED CUSTOMER
Prompt and courteous service is always appreciated!!!
7/7/2023
Jeffrey P. VERIFIED CUSTOMER
Great team serving me, my family, and our vehicle needs!
7/7/2023
Todd T. VERIFIED CUSTOMER
Victor was great and letting me know how long the wait would be was a truthful answer. What I am extremely disappointed with is that although I scheduled an appointment for a oil/filter change and tire rotation, (and I got there early) it would take a minimum of 2 hours. I didn’t plan for that long, so I had to call around to make other arrangements to get picked up and then additional arrangements to be brought back. With a busy schedule how can I plan if a simple service job (yes, I learned how to change oil/filter and rotate tires) takes a minimum of two hours with an appointment? Your process for scheduling and job flow seem to need some improvement. Are you happy with this turnaround time?
7/7/2023
Kenneth F. VERIFIED CUSTOMER
Nate **** displayed excellent customer service as usual! Got my vehicle and me in and out in record time.
7/7/2023
Trenity S. VERIFIED CUSTOMER
Nathan helped us quite a bit.
7/7/2023
Ernestina G. VERIFIED CUSTOMER
Good service
7/7/2023
Doreen S. VERIFIED CUSTOMER
Good job. Thank you.
7/7/2023
Erika H. VERIFIED CUSTOMER
Job well done!
7/6/2023
Harper W. VERIFIED CUSTOMER
A number of small things. Levi was polite in his explaining what needed to be done
7/6/2023
Charles K. VERIFIED CUSTOMER
Your service adviser andre was very helpfull.
7/6/2023
Rachel C. VERIFIED CUSTOMER
Thank you
7/6/2023
Sally B. VERIFIED CUSTOMER
Nathan has always been of great help with taking care of services on all of the Honda we have purchased over the years. He is a great asset to your company! Thank you Nathan at Germain Honda! Your help is greatly appreciated.
-Sally B