I have always had good service with Al and Honda.
Thank you.
I don't like surveys :)
6/2/2023
Susan H. VERIFIED CUSTOMER
Levi is an excellent Service Advisor!
6/2/2023
Thomas T. VERIFIED CUSTOMER
Excellent service. Done in a timely manner
Levi did a great job of going over everything with us.
6/2/2023
Herbert R. VERIFIED CUSTOMER
Levi and hus team arr great!!! Thanks Rich Rhodie
6/2/2023
Airam V. VERIFIED CUSTOMER
Victor was very welcoming and helpful today! Brought in my car and he had everything done in a timely manner.
6/2/2023
Jeannine W. VERIFIED CUSTOMER
Andrew was awesome thank you
6/1/2023
Betty H. VERIFIED CUSTOMER
Great service. Thank you.
6/1/2023
Roger E. VERIFIED CUSTOMER
Andree is very knowledgeable and professional!
6/1/2023
Gary L. VERIFIED CUSTOMER
We're not sure who Andree is but we assume the requested work was done. An explanation of the issues found on the report would be helpful. We talked to someone there (apparently not our service person who was not there when we went to pick up our vehicle) who helped explain that many of the issues found are based on time and mileage rather than examination and how to recognize when some of them are really needed. That was very helpful and would be of benefit if printed on the report.
6/1/2023
George C. VERIFIED CUSTOMER
Alfredo provided excellent customer service. It's obvious he likes his job! ????????????????????
6/1/2023
Jerry H. VERIFIED CUSTOMER
One of the nicest well versed service persons I’ve ever had help me .
6/1/2023
Marryjoe C. VERIFIED CUSTOMER
Not only is Levi very knowledgeable and professional, he's also a very nice person.
6/1/2023
Dennis J. VERIFIED CUSTOMER
Ahead of schedule and friendly service
6/1/2023
Anthony S. VERIFIED CUSTOMER
Levi was courteous, knowledgeable, and efficient. Gave me options but was not pushy. Never been to Germain Honda and will definitely be back.
5/31/2023
Roger N. VERIFIED CUSTOMER
Levi did a great job. I enjoyed working with him.
5/31/2023
Clare H. VERIFIED CUSTOMER
I felt carpet mats should have all been removed before rubber mats were installed, which they weren’t, except for driver’s floor mat. The cargo tray obviously was not the right fit and you didn’t do anything to remedy that. I returned 2 hrs later and talked with parts department and they found that the 2023 CRV Hybrid cargo mat should have been installed instead of regular 2023 CRV. Parts put the right one in and it fit perfectly.
5/31/2023
Dale H. VERIFIED CUSTOMER
Honest excellence service advisor
5/31/2023
Traci H. VERIFIED CUSTOMER
I told Victor that I had a prior engagement and needed my oil change to be done as quickly as possible. He genuinely took care and despite being a really busy day in the service dept, my car was ready earlier than I had expect it to be! He was friendly, attentive and even took the time to talk with me about good upgrade options for my growing family. I’ll be back and hope to see Victors smiling face!
5/28/2023
Charles T. VERIFIED CUSTOMER
The car was fixed right the first time. The car runs a lot better and it passed Arizona emissions.