While sitting at the table where the power jacks were for my laptop, I found it hard to concentrate. The overhead music was playing to my right, and the TV was blaring on the big screen to my left, and I was trying to listen to a conference call/video on my laptop. I couldn't find a quiet place to 'speak online', where there was also a power outlet. No biggie.....just wanted you to know. Also, I found myself wondering why an oil change and then a flat tire/new tire swap took two hours to complete. That's why I booked the 7am appointment, thinking I was first in line and the wait would be shorter. Robert was very friendly and pleasant. I would use him again.
10/12/2017
Katrina G. VERIFIED CUSTOMER
This was my first time at this dealership and exceeded my expectations.
10/12/2017
Craig W. VERIFIED CUSTOMER
Oil change and inspection were done quickly. I was notified when it was done. And my car was washed!
10/11/2017
Andrew N. VERIFIED CUSTOMER
Fantastic honest service, thank you!
10/10/2017
Micheal W. VERIFIED CUSTOMER
Very happy that Honda has a Surprise location..... even happier that Dave **** is there.
10/10/2017
Christopher A. VERIFIED CUSTOMER
Everybody was awesome. Brian was great and our service was quickly completed. Five star experience just like when I bought my car there.
10/10/2017
Freddy S. VERIFIED CUSTOMER
Eileen was great. Very through and explained everything well and was willing to hear my concerns and directly explain and address them. Very satisfied.
10/10/2017
Robert V. VERIFIED CUSTOMER
The Best service I have had in a very long time!
10/9/2017
Kristan K. VERIFIED CUSTOMER
Quick & efficient.
10/8/2017
Gabe . VERIFIED CUSTOMER
How Robert took care of my service need today. Good customer service
10/8/2017
Linda B. VERIFIED CUSTOMER
You should clone David, he knows how to take care of customers
10/8/2017
Gearld F. VERIFIED CUSTOMER
change from Arrow Head Honda to Surprise Honda to much high pressure sales staff. If I needed a new car then I Would buy one not overhaul the one I have.
Brian had always treated me right and this is my fourth Honda
ggfisher
10/8/2017
Berthena C. VERIFIED CUSTOMER
please include a tire rotation in the cost of an oil change. I travelled much further from my house to your service dept because I bought the vehicle there. However, I may decide to do my vehicle maintenance at a place that is closer, less expensive and includes a tire rotation as part of the oil change service.
10/8/2017
Neil L. VERIFIED CUSTOMER
David provided exceptional service.
10/7/2017
Eduardo M. VERIFIED CUSTOMER
Great guy kept me updated every step of the way
10/7/2017
Janet L. VERIFIED CUSTOMER
You guys are great!
10/7/2017
Karen B. VERIFIED CUSTOMER
How nice to be treated as an individual with an issue, not just another person with a problem!
10/7/2017
Alfred H. VERIFIED CUSTOMER
1/12 hr told over phone. Turned into 4hrs.
I had to cancel rwo meetings,
10/7/2017
Salvatore C. VERIFIED CUSTOMER
I am very happy i discovered surprise honda.
10/7/2017
Octavian C. VERIFIED CUSTOMER
After checking with other auto shop professionals I have the impression that my vehicle was not fully inspected as I was promised