Outstanding,very professional!Thank you Surprise Honda
9/10/2016
Marty W. VERIFIED CUSTOMER
Great customer service
9/10/2016
Dave M. VERIFIED CUSTOMER
Very courteous and explained the bill in detail. Great first experience! I would recommend thisplacetoanyoneI will certainly be coming back!
9/10/2016
Susan C. VERIFIED CUSTOMER
David was exceptional!!! He was knowledgable, informative and personable! He made sure we were taken care of! We would be very happy to return to him for service!
9/10/2016
Dustin . VERIFIED CUSTOMER
Brought my Honda in to have a oil change and tire looked at. Thwy kept me updated the whole time and cared for my car like I would. The waiting area is beautiful along with the golf area. Will be back
9/9/2016
ALFONSO T. VERIFIED CUSTOMER
Great job!
9/9/2016
David G. VERIFIED CUSTOMER
NO HARD SELLS GREAT WAITING AREA! I had to go to Surprise Honda because my 16 year old CRV's after market alarm system was randomly engaging. David **** from the service department agreed with me the best (and cheapest) thing to do was to simply disable it. He quoted me a half hour of labor for the job. The job took slightly longer because of the way it is integrated. There was no addition charge. When he reviewed what the mechanics found wrong on my CRV and noted I had some liquids leaking slightly he did NOT try to up-sell repairs (It's 16 years old!) Another dealer after an oil change six months ago tried to talk me into $9000 in repairs. The facility was brand new and very nice inside since they just opened. I will be coming back here for servicing on all my Hondas and to buy my next Honda. (It IS 16 years old!)
9/9/2016
Delisa C. VERIFIED CUSTOMER
Robert was extremely pleasant.
9/9/2016
Jazmine F. VERIFIED CUSTOMER
I felt the upmost respect today walking into Surprise Honda with concerns for my Honda Civic and everything was taking care of without a hassle or issue. I am very pleased with the results I received today for my vehicle!
9/9/2016
Linda P. VERIFIED CUSTOMER
Rob was very helpful!! He gets an A++ from us. We will definitely come back!!
9/8/2016
KRISTEN D. VERIFIED CUSTOMER
Robert was extremely helpful and was very friendly. He made sure that my vehicle was serviced in a timely manner and he called me as soon as my car was ready. I will definitely return to Surprise Honda for their excellent service!
9/8/2016
Alysia J. VERIFIED CUSTOMER
Very friendly and welcoming. I'll definitely be going back!
9/7/2016
Albert L. VERIFIED CUSTOMER
Excellent service
9/7/2016
Jerry B. VERIFIED CUSTOMER
Will be back
9/5/2016
Kenneth S. VERIFIED CUSTOMER
Great job from start to finish. We will be back for any future service needs.
9/4/2016
Veeva V. VERIFIED CUSTOMER
Very good
9/4/2016
Reena B. VERIFIED CUSTOMER
You guys were so friendly and accommodating. Thanks so much!
9/4/2016
Mark S. VERIFIED CUSTOMER
Can't thank you enough for an outstanding job. Extremely friendly and helpful staff. Great facility. You are the new standard by which all others will be measured. I was just thoroughly impressed. Thank you. I will see you for my next service.
9/4/2016
Barb M. VERIFIED CUSTOMER
Rob was awesome to work with and he provided excellent customer service. He answered all my questions and got to know me personally. I will definitely be back and rest assured I will ask for Rob.
9/4/2016
Sally B. VERIFIED CUSTOMER
Friendly Staff...David was very helpful, love the text messages with service updates. Especially happy that Honda has a business in Surprise, AZ. Love the convenience of a nearby service center! Thanks Honda...and welcome to Surprise! ????