Everything went smoothly and we appreciate the good service and friendly atmosphere. We are satisfied with our experience at Germain and plan to return in the future.
2/10/2023
Patricia W. VERIFIED CUSTOMER
Pleasant atmosphere for waiting, efficient and effective personnel.
2/10/2023
Richard R. VERIFIED CUSTOMER
I had an appointment and it took two hours for the work to be completed.
First I had to wait while my agent was on the phone. Approximately thirty minutes later someone finally had reviewed my service message and told me it would take another thirty minutes to complete everything required. I got a text two hours plus after arriving that my work was completed. Again my agent was on the phone. I said I was not waiting any longer so another agent finished.
Does this sound like you have effective associates?
2/10/2023
Phillip M. VERIFIED CUSTOMER
Outstanding customer service.
2/9/2023
Wesley Z. VERIFIED CUSTOMER
Excellent service and quick. List of recommended services which Nate gave me will line up service call upon return. Thank you
2/9/2023
Michael B. VERIFIED CUSTOMER
Victor was very helpful and extremely friendly.
2/9/2023
Coco D. VERIFIED CUSTOMER
Victor was great!
2/9/2023
Amy R. VERIFIED CUSTOMER
I just relocated to Arizona from South Carolina. Al was very helpful with the issues I had with my vehicle. Al explained the everything in detail so well. Even I understood it. Thank you again for such great customer service!
2/9/2023
Bill D. VERIFIED CUSTOMER
The service was fast and well done! Michael is professional and friendly!!
2/8/2023
Lisa H. VERIFIED CUSTOMER
Victor was very helpful!!!
2/8/2023
Matt M. VERIFIED CUSTOMER
Nathan is always very thorough in explaining the service that my vehicle needs and the options available. Thank you!
2/8/2023
Paul C. VERIFIED CUSTOMER
Very good and personal service
2/8/2023
Tresa R. VERIFIED CUSTOMER
Michael is very pleasant to work with and followed thru with the job.
2/7/2023
Michael H. VERIFIED CUSTOMER
Levi Sainz was very helpful and professional, will definitely be back in the future.
2/7/2023
Noah N. VERIFIED CUSTOMER
Andree was very kind and knowledgeable, I appreciate that he answered all my questions and made the process smooth and easy with a very clear breakdown of my bill and what it meant for me and my vehicle.
2/7/2023
Aloysius A. VERIFIED CUSTOMER
Andree was great.
2/6/2023
Olivia C. VERIFIED CUSTOMER
Michael was very helpful
2/6/2023
James C. VERIFIED CUSTOMER
great experience
2/5/2023
Barbra M. VERIFIED CUSTOMER
They helped me a lot.
2/5/2023
Kathie Y. VERIFIED CUSTOMER
Levi is the best. He is sincere and trustworthy. He makes me want to be a lifetime customer!