Customer service was great. Really appreciate you all especially during these hard times. Thank you !
8/28/2020
Andrew S. VERIFIED CUSTOMER
Timely
8/28/2020
Darlene D. VERIFIED CUSTOMER
I felt that they listened to my concerns. Were honest, professional and timely.
8/27/2020
Ray P. VERIFIED CUSTOMER
Tina. Is great
8/27/2020
Cynthia . VERIFIED CUSTOMER
He was very helpful and polite.
8/27/2020
William I. VERIFIED CUSTOMER
Very professional and helpful
8/27/2020
Andrew S. VERIFIED CUSTOMER
Thorough
8/27/2020
Maria A. VERIFIED CUSTOMER
Very informative and helpful! Really appreciate the time he takes to explain things.
8/27/2020
Kristofer Y. VERIFIED CUSTOMER
Excellent service provided. Highly recommended to others. Thank you.
8/27/2020
Geoffrey D. VERIFIED CUSTOMER
Quick, no one tried to sell me anything extra, and the price was exactly what you said it would be.
8/27/2020
Norman P. VERIFIED CUSTOMER
Courteous friendly service from Billy. My only comment: when the appointment was arranged, Billy looked at my service history and suggested the “minor service” at $149.95. I indicated acceptance. But when I arrived for the appointment, what was proposed was the “major service” at $385, plus four additional services at $125, $151, $151, and $150, all considered important because of the actual car mileage. I had not received any notification about these before, so it came as quite a surprise. I agreed and authorized the work, but would have appreciated prior notice so as to prepare. It’s difficult to understand what each service entails and it’s actual necessity when time is pressing to begin the service appointment. Nothing was suggested about these services at my last appointment about a year ago, when the car mileage was progressing at a steady rate.
8/26/2020
Donna C. VERIFIED CUSTOMER
Kevin is truly an asset to your service department.
Honestly he is one of the main reasons I keep bringing my car back to Sierra Honda for service.!!!
8/26/2020
Tom R. VERIFIED CUSTOMER
Kevin is always great to work with and one of the reasons we keep returning.
8/26/2020
Tiffany K. VERIFIED CUSTOMER
Tina was great! Friendly, helpful and communicated clearly. Appreciated her help and service!
8/26/2020
Leticia D. VERIFIED CUSTOMER
Adam was very courteous and answered all my questions. I was very satisfied with his service.
8/26/2020
Kimberly A. VERIFIED CUSTOMER
I am fortunate to have Kevin as my service advisor and to have great mechanics hsndke my car.
8/26/2020
Franco J. VERIFIED CUSTOMER
Great job
8/26/2020
Josemar M. VERIFIED CUSTOMER
Superb Service
8/26/2020
Annie W. VERIFIED CUSTOMER
My 2017 Honda Civic is 22k miles, practically new and yet already needing major repair work due to manufacturing defect. I'm very disappointed in Honda. This should not be up to Honda's standard.
8/25/2020
Abdella U. VERIFIED CUSTOMER
Wonderful courtesy along with Great service.
Thank you.