I was impressed with the efficient and courteous service which was completed an hour earlier than promised. It has changed my negative opinion of Sierra formed when I came for service years ago for my Honda Civic. I had purchased that from you in 2001. During the subsequent years of service on that car. I had one very negative experience that left a lasting but unfavorable opinion of Sierra
Now, that has been totally revised. Thank you.
8/22/2019
Albert E. VERIFIED CUSTOMER
Great guy!
8/22/2019
Charlton G. VERIFIED CUSTOMER
Kevin is knowledgeable, personable and trusted. He is an excellent representative of Sierra Honda.
8/22/2019
Regina B. VERIFIED CUSTOMER
Tina is always very pleasant and helpful. I was on my way home even a tad earlier than expected. Thank you. Gena
8/21/2019
Conrad V. VERIFIED CUSTOMER
I don't know how long Tina has been a service adviser, but she did a good job she was very clear with what my concern well and was right on the time she said how long the job would take.
8/21/2019
Edward P. VERIFIED CUSTOMER
I was treated with attentive service man Ken Eng
8/21/2019
Lara M. VERIFIED CUSTOMER
Adam was super helpful through all 4 of my services. I had an issue with my tire pressure light coming on the day after my car was serviced. Without question or hesitation made sure I was taken care of quickly and efficiently. I can’t appreciate this level of customer service more. Thank you!
8/21/2019
Dominick R. VERIFIED CUSTOMER
it was quick
8/21/2019
Ann C. VERIFIED CUSTOMER
Always get good service!
8/21/2019
Gary T. VERIFIED CUSTOMER
Very thorough and explained well
8/21/2019
Chihwei C. VERIFIED CUSTOMER
Problem still have, after driving couple hours
8/20/2019
Betty M. VERIFIED CUSTOMER
Kevin is the best!!!
8/20/2019
Elidia C. VERIFIED CUSTOMER
Job well done except my odometer was change and I don’t know how to get back to the original setting
8/20/2019
Tommy D. VERIFIED CUSTOMER
Straight to the point,
information given back was explained well,
overall very satisfied
8/20/2019
Lien H. VERIFIED CUSTOMER
First of all, it is terrible that you do not give any warranty with your tires when they are purchased during service. All the places I have gone to give a warranty. I understand no warranty if you buy a new car but at a purchase of new tires, there should be something. I will not buy a new tire anymore. It was my first and last for tires. Honda produces great products but behind great products must be a commitment to great customer satisfaction. My family has bought tons of Hondas from yp u, as many do in CA but your service and attention to help customers gas been getting worse and worse. Years ago, a free car wash was guven after each service but it is no longer done. There are many cars competing for your business so you need to think about that.
My other complaint was that I had a flat so I went in to get it replaced. When I was about to leave, I found my spare still in my trunk, not back where it goes. Those little details bring embarrassment, which is what I felt for ur company. The devil is in the details.
Have a good night.
8/20/2019
Samuel J. VERIFIED CUSTOMER
No me explicaron que problema tiene mi carro estoy esperando cuatro horas y no ay ningun resultado
8/20/2019
Stephen C. VERIFIED CUSTOMER
Not very polite
8/20/2019
Ellen S. VERIFIED CUSTOMER
Appreciated my battery being changed for my car remote