Prompt, made client well informed about what needs to be done for the vehicle
7/3/2019
Mae G. VERIFIED CUSTOMER
Amazing human being everything about him is excellence!
7/3/2019
Desiree M. VERIFIED CUSTOMER
He called and said he had bad news and that the part they ordered was not compatible with my car i purchased at the same time. He said he was going to check options before i got there and didn't check if there was any other parts available only "heres the manager" who was just as disappointing Wasted my day off please call and ask more details there was too many mistakes to explain herexxx-****-xxxx
7/3/2019
Kai C. VERIFIED CUSTOMER
Good job
7/3/2019
Jonathan T. VERIFIED CUSTOMER
Flawless experience.
7/3/2019
Ed Z. VERIFIED CUSTOMER
The customer service was great but the waiting area for the cars did not have adequate shade and I am very sensitive to the sun and got sunburned. I wish they would install shade so that when the cars arrive for service they could be in the shade. This is specially important in Southern CA and it will help to personalize service to our sunny region! Thank you!
7/3/2019
Mergedes A. VERIFIED CUSTOMER
My recall was addressed. I was told there is no problem after taking a look at the car
7/3/2019
Arun M. VERIFIED CUSTOMER
Thank you Kevin, as usual all good!
7/3/2019
Chloe P. VERIFIED CUSTOMER
We enjoyed dealing with Vince.
7/2/2019
Kim V. VERIFIED CUSTOMER
My satisfied have not thing to do with Vince Tran. I got an email from you said that I will get full services like car wash, cleaning something... but When I got my car everything was the same. I just wondering that why would you send me an email to choose what services i want and you give me nothing. I just want to let you know this is my first service for 4100 mph.
7/2/2019
Yurike S. VERIFIED CUSTOMER
Fast and friendly service!
6/30/2019
Zachary N. VERIFIED CUSTOMER
10/10
6/30/2019
Jacquelyn H. VERIFIED CUSTOMER
Good customer service and didn’t have to wait long. Thanks!
6/30/2019
Chelsea B. VERIFIED CUSTOMER
Kevin was courteous and kind as he assisted me, having a smile on his face almost the entire time (on a Friday afternoon after probably a long, hard week!). I look forward to returning to Sierra Honda where the customer service is superb and I trust their recommendations for my vehicle.
6/29/2019
Ada G. VERIFIED CUSTOMER
I just wrote a long 10 plus accolade of Kevin Eng and it etad d!! Be sure to wcall be me my survey. Can’t retype all this again. I’m very sorry
6/29/2019
Pete Y. VERIFIED CUSTOMER
On time work completed as ordered
6/29/2019
Jackelin G. VERIFIED CUSTOMER
My appointment at Honda Sierra service dept went great,
Thank you Robert Deleon for great customer service. 5 ?? ‘S
6/29/2019
Eliany S. VERIFIED CUSTOMER
She’s great! Courteous and professional
6/29/2019
Carolyn L. VERIFIED CUSTOMER
I was very pleased with Tina she was very nice very professional it answered any questions that were asked had our vehicle ready at the time promised I was very satisfied I plan to do business with Sierra Honda sometime again in the future thank you very much for your service in for Tina????
6/29/2019
Carolyn L. VERIFIED CUSTOMER
I was very pleased with Tina she was very nice very professional it answered any questions that were asked had our vehicle ready at the time promised I was very satisfied I plan to do business with Sierra Honda sometime again in the future thank you very much for your service in for Tina????