I have no problem with Sergio’s service, however, I have problem with the rest of your service team members. While Sergio was helping out with my paper works, your service members kept interrupting Sergio’s work just because there was a car assigned to him and he had no idea about that assignment. Unfortunately, no one willing to take the initiative to help out Sergio except kept yelling at Sergio and asked him to take care of that car. Please remember you are doing business for long term, not just one time. Yes, you have done with my car but I was still standing in the office and waiting for my papers to be ready. The whole situation makes me feel I wasn’t welcomed and I should not be there.
I am also surprised that you didn’t wash my car after my maintenance were done.
6/9/2019
Kevin Y. VERIFIED CUSTOMER
Well done!!!
6/9/2019
Leandro R. VERIFIED CUSTOMER
Tina is the best!
6/9/2019
Rigoberto L. VERIFIED CUSTOMER
Very friendly & efficient as always. Thank you.
6/9/2019
Luis R. VERIFIED CUSTOMER
Kevin took my CR-V in right away and I was very happy with his service.
6/9/2019
Bianca A. VERIFIED CUSTOMER
Courteous
6/9/2019
Joon Y. VERIFIED CUSTOMER
Excellent services
6/9/2019
Fernando A. VERIFIED CUSTOMER
10
6/9/2019
Gerald D. VERIFIED CUSTOMER
Adam was very friendly, professional and informative. It was a pleasure to have him help me out!
6/9/2019
Gabriela S. VERIFIED CUSTOMER
Vince was great & communicated well with me the entire process! Very grateful for the Sierra team!
6/9/2019
Christy S. VERIFIED CUSTOMER
Kevin was awesome! He surpassed my expectations for customer service and professionalism. Thank you!
6/8/2019
Jeanne S. VERIFIED CUSTOMER
Kevin is the BEST service person at Sierra Honda. I trust him to take care of my car.
6/8/2019
Claudia G. VERIFIED CUSTOMER
He is always courteous and very efficient!
6/8/2019
Linda S. VERIFIED CUSTOMER
Robert was great. I'm just concerned my same car issues may return. One car issue I'm sure Im stuck with. ( low gas mileage on a new car!!! Lemon!)
6/7/2019
Sal C. VERIFIED CUSTOMER
Adam was very nice and very helpful, thanks Sierra Honda team!
6/7/2019
Sadat F. VERIFIED CUSTOMER
Prompt and friendly service.
6/7/2019
John G. VERIFIED CUSTOMER
Kevin Eng is by far the best service representative I have ever had.
The service department has always been top shelf.
6/7/2019
James W. VERIFIED CUSTOMER
Tina is very professional and provides amazing service. She even retrieved my car and brought it out to me. She goes the extra mile.
6/6/2019
Kimberly A. VERIFIED CUSTOMER
I can always trust Kevin to take care of me and my car. he, to me, is the face of Honda.
6/6/2019
Ilene E. VERIFIED CUSTOMER
Excellent experience! My car was completed earlier than expected.