Service was great the shuttle never showed up. I arrived at the stop at 12:10 and waited until 1:45 when I had to call somebody to pick me up.
3/26/2019
Monika W. VERIFIED CUSTOMER
I would appreciate a car wash next time. First time having a Honda, but also the first time I didn't get a washed car post-service.
3/26/2019
Pamela H. VERIFIED CUSTOMER
Awesome customer service
3/26/2019
Luis S. VERIFIED CUSTOMER
Vince Tram is very polite, caring and efficient.
He kept us informed about the progress of service and it was finished earlier than expected. Payment was quick and easy, didn’t have to go to the cashier window as I used to do before, also car was brought to me in no time, before I used to have to wait for a long time.
The guy who brought my car, Richard was also very polite. Very satisfied with service at Sierra Honda. Thank you.
3/26/2019
Jonathan T. VERIFIED CUSTOMER
Excellent service.
3/26/2019
Nestor M. VERIFIED CUSTOMER
Great worker. Asked him questions about my car and he was very instructive .
3/26/2019
James C. VERIFIED CUSTOMER
Kevin Eng is the best. Thank you.
3/25/2019
Rosalyn S. VERIFIED CUSTOMER
I brought in my car because there was paint damage done to my car at the fault of the Cilajet detailer. My service advisor had them repair it since it was their fault. They spot painted the damage. I asked my service advisor for a warranty on the work and he said there’s no warranty. Basically they Mickey Moused the job instead of taking it to a body shop and painting the whole bumper like a thorough job should have been.
3/25/2019
Kristine A. VERIFIED CUSTOMER
everything was wonderful. Tina was very helpful.
3/25/2019
Annette D. VERIFIED CUSTOMER
I took my car in for service and was told I needed to bring it back there seems to be a leak. After missing a day of work I pick up my car and am told there was no leak. Not sure what to believe if there is a leak or not.
3/24/2019
Kenneth B. VERIFIED CUSTOMER
Always friendly and helpful!
3/24/2019
Reyma S. VERIFIED CUSTOMER
Excellent service.
3/24/2019
Jose M. VERIFIED CUSTOMER
I love Sierra Honda
3/24/2019
Pacifico G. VERIFIED CUSTOMER
Tina provided the best service. She made sure I was kept informed about my truck’s status and gave me important information about my recall document. I appreciate the help she provided today.
3/24/2019
Alfredo S. VERIFIED CUSTOMER
Thank you!
3/23/2019
Carolyn G. VERIFIED CUSTOMER
I'd love it if you went back to letting us wait indoors for the courtesy shuttle!
3/23/2019
Robert H. VERIFIED CUSTOMER
Problem was not solved but it’s on record. Sunglasses case needs to be explain when purchasing car. Not all glasses fit in storage compartment. My remote start didn’t work because of alarm which caused it not to work.
3/23/2019
Hugo M. VERIFIED CUSTOMER
Yes 100% Pablo Castro the Rep was outstanding from the start set the expectations and ensure me that the issue was going to be address. the service was exceptional. Sierra is lucky to have Pablo as an associate there, very professional individual.
3/22/2019
Andrew S. VERIFIED CUSTOMER
Excellent
3/22/2019
Rene S. VERIFIED CUSTOMER
I love coming back to Sierra for the great service. Vince Tran and all you staff is helpful and polite. I can’t speak highly enough of your service. I always make sure to tell people I went to the dealer. Quality is more important then distance. Thank you!