On my coupon for a second service it states that it included a complimentary car wash and that was not done. My wife took the car in for the service and was not aware of this.
3/6/2019
Reza S. VERIFIED CUSTOMER
A professional team with organized facelity.
3/5/2019
Susan S. VERIFIED CUSTOMER
Everyone did a great job helping me with a short notice issue with my gas tank door. I really appreciated it!
3/5/2019
Donna C. VERIFIED CUSTOMER
They were prompt nice and very helpful. I was extremely pleased with my service
3/3/2019
Mario V. VERIFIED CUSTOMER
Great job by everyone at Sierra Honda!
3/2/2019
Susana G. VERIFIED CUSTOMER
Vince is great! Very knowledgeable, professional, honest,and patient. I completely trust him!!
3/2/2019
Carey Noel. VERIFIED CUSTOMER
Great experience with Kevin. Only comment would be the option of getting my vehicle washed after it gets serviced.
3/2/2019
Scott C. VERIFIED CUSTOMER
in and out quick. thanks
3/2/2019
Michael S. VERIFIED CUSTOMER
Yes we were very pleased with Pablo
He had our car ready when he said which was important
3/1/2019
Patricia S. VERIFIED CUSTOMER
Kevin was very helpful. He kept me in the loop the entire time. I appreciate his thoughtfulness
3/1/2019
Craig B. VERIFIED CUSTOMER
Service was great as always
3/1/2019
Artemio R. VERIFIED CUSTOMER
Very good service person answer all question I have
3/1/2019
Susan K. VERIFIED CUSTOMER
You got it!
3/1/2019
Denise O. VERIFIED CUSTOMER
I work in customer service and this is my 1st time buying a Honda and when I got there I walked in and a gentle men that’s was latino said hi to me and asked me how can he help me.. I told him I had appointment at 10 and he looked my name up and said yes your service advisor is Vince and told him his10 o’clock appointment is here. Vince didn’t say hi or nothing the only thing he said was do you have your keys .. after that he looked at my car and then he started to tell me about the service I was going to get done.. etc I honestly was holding back not to go off on him about acknowledging me in the beginning. When I got back to pick up my car it was very weird that when I was walking there my service advisor came out and waved at me to come get my car, his attitude was different when I got there but then he asked me to please reply to a Survey that we will send you on your experience her at Honda. The number one thing is customer service in any store / work place you have to acknowledge your customer with out them you wouldn’t be able to run any business
3/1/2019
Gregory P. VERIFIED CUSTOMER
Matt was very cordial and professional.
3/1/2019
Glicerio V. VERIFIED CUSTOMER
Service is great.
2/28/2019
Leila M. VERIFIED CUSTOMER
Excellent service!
2/27/2019
Alisha M. VERIFIED CUSTOMER
It was fast easy and he was nice and I felt comfortable leaving my car there
2/27/2019
Ronald L. VERIFIED CUSTOMER
Fast service
2/26/2019
Ruihua L. VERIFIED CUSTOMER
Kevin Eng is very nice, I received excellent service from him.