The person who set up my appointment was able to fit my service in in timeframe that worked for me! I wasn't expecting to have my car serviced. I was having out of state company and needed to have my car in good working order! I am so grateful for her help!
Vincent was marvelous! He was so thoughtful and conscientious! I was able to get my car back, in a timely fashion, and be able to pick up my company from the airport on time!
I'm sorry I didn't know the name of the mechanic! Please tell himher thank you. My car is running very well!
The whole experience was top notch! Thank you all for caring so much about your customers! I will definitely be returning in the future!
Most appreciatively,
Laurie
1/5/2019
Ailing T. VERIFIED CUSTOMER
Kevin was a great service advisor. Thanks for all his help ????
1/5/2019
Cassandra M. VERIFIED CUSTOMER
No carwash! Somewhat disappointed.
1/5/2019
Mynerva B. VERIFIED CUSTOMER
Outstanding service!
1/5/2019
Roberto M. VERIFIED CUSTOMER
As always, Kevin Eng was GREAT!
1/5/2019
Rosa N. VERIFIED CUSTOMER
MY husband and I have been going with Vince Tran for any of our car services. We used to go to Honda in West Covina which is way closer to our house, but we’d rather drive out there to Vince, we do this because of his genuine service. He is very friendly and takes care of us and is able to answer any questions we may have regarding the car. Vince has such a genuine and amazing personality, always very welcoming with a big smile.
1/4/2019
Andrew G. VERIFIED CUSTOMER
Vince was very helpful. He provided excellent service to me.
1/4/2019
Laura T. VERIFIED CUSTOMER
I really like Kevin. I hope that you appreciate what
a great employee he is.
1/4/2019
Eugene G. VERIFIED CUSTOMER
Very professional. Great communication. Liked the updates with the status of the car.
1/3/2019
George Y. VERIFIED CUSTOMER
Thanks Johnathan and Sierra Honda service team.
1/1/2019
Maria T. VERIFIED CUSTOMER
The job will be started January 7th Cannot comment until after the work is done. Thank you
12/29/2018
Christina C. VERIFIED CUSTOMER
Satisfies with service. Took longer than anticipated.
12/28/2018
Jennie C. VERIFIED CUSTOMER
I had a 10am appointment for a oil change at your dealership. I arrived promptly at 10am andand was received and instructed to wait by my vehicle. I sat in my car for 50 minutes after that until aservice person further assisted me. I was very unhappy with the wait since I did ask about Twice to be told that they were busy. I've been to your dealership many times before and never had this problem???? Other than rlthis I appreciated your shuttle person, Mat, very courteous and a good driver.
12/28/2018
Patricia G. VERIFIED CUSTOMER
Kevin provided great customer service, provided timely updates and was prompt! He's a great asset to the team! Thanks Kevin!!
12/27/2018
Richard L. VERIFIED CUSTOMER
Excellent service.
12/27/2018
Zenaida A. VERIFIED CUSTOMER
Very well accommodated and even done ahead of promised time !
12/27/2018
Ronald N. VERIFIED CUSTOMER
Jonathan did a great Job!
Service was done on time and Jonathan was the ultimate professional.
12/25/2018
Mynerva B. VERIFIED CUSTOMER
Tina is great. It’s always a pleasure to work with her.
12/24/2018
Kwan-Pok L. VERIFIED CUSTOMER
Vince offered excellent and professional service. I highly recommend him.